As companies accelerate their AI adoption, Lenovo launched new agentic AI capabilities, forming the cornerstone of its AI-Enabled Workforce Solutions portfolio. This comprehensive suite of devices, services, and lifecycle solutions empowers organizations to turn AI investments into measurable business outcomes.

According to IDC, organizations are already generating nearly $4 in return for every dollar invested in generative AI. By 2027, agentic AI is projected to double workforce productivity globally. This data underscores the shift from AI experimentation to practical, enterprise-wide integration and Lenovo is helping lead this transformation.

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Lenovo’s agentic AI capabilities enable businesses to deploy digital agents that operate autonomously or alongside employees. These agents manage workflows, automate routine tasks, and support informed decision-making, all while maintaining strict security safeguards. Leveraging Lenovo’s AI infrastructure and a library of pre-built agents, teams can focus on higher-value work and achieve measurable productivity gains.

“Agentic AI is more than a technology shift, it’s a workforce shift,” said Rakshit Ghura, vice president and general manager of Digital Workplace Solutions at Lenovo. “With agentic AI anchoring our broader AI-enabled workforce portfolio, we’re helping organizations turn industry projections into real-world results, unlocking higher productivity, strengthening protection, and delivering measurable ROI faster than ever before.”

Unlike vendors offering single-purpose tools, Lenovo integrates devices, infrastructure, lifecycle services, and security into one enterprise-ready portfolio. This approach allows organizations to realize AI benefits faster through practical, sustainable solutions trusted by leading enterprises worldwide.

At the core of Lenovo’s AI-Enabled Workforce portfolio are three pillars: personalizing work, simplifying operations, and protecting IT infrastructure.

  • Personalize Work: Lenovo’s agentic AI and Care of One™ platform adapt technology and support to individual employees, reducing support requests by up to 30% while improving satisfaction.
  • Simplify Operations: AI-enabled Lenovo PCs, such as ThinkPad X1 Carbon and X9, feature dedicated AI processors and ThinkShield protection. Early adopters report measurable gains Scyne achieved a 10x performance boost across 1,100 devices in three months, and Staples Technology Solutions saved $40,000 in its first IT refresh.

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  • Protect and Adapt: TruScale Device as a Service integrates AI intelligence into a flexible, outcome-driven model, reducing per-desktop costs by up to 57%. Features like the Carbon Impact Portal and Zero Trust Protection enhance sustainability and device security.

“Every employee benefits from devices that learn and adapt to how they work,” said Tom Butler, vice president of business portfolio and product management, Intelligent Devices Group, Lenovo. “By integrating AI at the silicon and system level, Lenovo AI PCs redefine the experience one that’s faster, more secure, and more intuitive, while seamlessly connecting to our agentic AI and lifecycle services to drive business productivity at scale.”

Lenovo also supports AI adoption through AI Discover workshops, AI Advisory, AI Fast Start, and AI Deploy & Manage services. These programs help organizations identify high-impact use cases, prove ROI in 90 days, and optimize workloads responsibly.

“At Lenovo, we view services as the bridge between the promise of AI and real-world outcomes for customers,” said John Stamer, vice president and general manager of Global Product Services and Sustainability Services at Lenovo. “That’s why we’ve developed solutions that simplify deployment, improve operational efficiency, and provide every employee with the tools and support they need to succeed.”

Industry leaders are already reaping the benefits. ST Logistics automated warehousing operations while strengthening sustainability commitments. “By collaborating with Lenovo, we gained access to cutting-edge AI-powered solutions that complement ST Logistics’ vision for smarter and more sustainable logistics,” said Hamarian Mohamad, General Manager of Homeland Security at ST Logistics.

Security remains central to Lenovo’s AI strategy. ThinkShield combines hardware-level protections, firmware integrity measures, and AI-powered endpoint defenses to safeguard sensitive data and workloads. Meta confirms the value: “ThinkShield Supply Chain Assurance significantly increases confidence in the authenticity and integrity of our hardware.”

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