Pindrop, a global leader in voice authentication, fraud prevention, and deepfake detection, has announced a strategic partnership with Webex by Cisco, a leading provider of collaboration technologies that enhance both customer and employee experiences. Through this collaboration, Pindrop’s enterprise-grade solutions will now be integrated into the Webex Suite and Webex Contact Center, offering organizations comprehensive security across digital interactions.
As a result of this partnership, Cisco customers will gain access to Pindrop’s complete range of solutions, including passive voice biometric authentication, advanced fraud detection, consortium-driven fraud intelligence, and Pindrop Pulse for Meetings its latest innovation for real-time deepfake detection. By combining these capabilities, enterprises can safeguard both customer contact centers and internal collaboration tools, effectively mitigating the risks posed by AI-powered fraud and synthetic media.
AI Authority Trend: NetApp and Cisco Unveil AI-Optimized Converged Infrastructure with NetApp AFX
“Voice and video are the foundation of how enterprises engage customers, employees, and partners. By bringing our newest innovation, Pulse for Meetings, together with proven authentication and fraud detection into the Webex ecosystem, we are giving organizations enterprise-grade protection across every interaction,” said Dr. Vijay Balasubramaniyan, Chief Executive Officer, Pindrop. “This partnership with Cisco represents the next chapter in securing digital collaboration and helping enterprises stay ahead of rapidly evolving AI-driven threats.”
Specifically, the integration of Pindrop’s solutions within Webex Contact Center enables passive biometric authentication to confirm trusted customers while advanced fraud detection and device intelligence prevent account takeovers and synthetic identities. Meanwhile, in Webex Meetings, Pindrop Pulse for Meetings provides real-time, multi-modal deepfake detection. By simultaneously analyzing audio, video, and location data, Pulse for Meetings ensures the Real Human, Right Human, and Right Location, empowering enterprises to secure critical meetings with confidence.
AI Authority Trend: Cisco Introduces Agentic Capabilities for Next-Generation Collaboration
“Trust is the foundation of collaboration, and enterprises depend on Webex’s secure and reliable platform to operate with confidence in today’s digital economy,” said Amit Barave, VP of Product Management for Webex Suite & AI at Cisco. “By integrating Pindrop’s AI-driven fraud and deepfake detection across the Webex Suite, we are helping customers protect their most sensitive conversations across meetings and calls while driving productivity at scale.”
Webex, one of the world’s most widely used collaboration platforms, now combines Cisco’s trusted global infrastructure with Pindrop’s expertise in voice authentication, fraud detection, and synthetic media protection. Consequently, this partnership establishes a new standard for securing both external customer interactions and internal business collaboration, helping enterprises navigate the evolving digital threat landscape with confidence.
AI Authority Trend: Cisco Unveils AI-Powered Webex Contact Center Solutions and Integrations
To share your insights, please write to us at sudipto@intentamplify.com
