Zendesk and AWS Forge Strategic Alliance to Transform AI-Powered Contact Centers
December 3, 2025
At AWS re:Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS)
At AWS re:Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS)
Across Europe, businesses are transforming their customer experience (CX) operations by adopting intelligent, automated, and
AudioCodes, a leading provider of voice, contact center and conversational AI applications and services for
Capacity, the leading AI-driven support automation platform for contact centers, has acquired KLaunch, a conversational
The evolution of AI in contact centers and enterprise operations is disrupting customer processes and
CommunityWFM, a leading provider of workforce management software for contact centers, has officially unveiled its
PCI Pal has officially launched its Fraud Management Suite, marking a strategic move to tackle
Cognigy, the global leader in AI-powered customer service, announced the grand opening of its new
In a bold move to redefine the future of customer service, Zendesk has launched its