Henry Schein One, a global leader in dental technology solutions, has announced a strategic partnership with Amazon Web Services (AWS), the world’s most widely adopted and comprehensive cloud platform. This collaboration aims to integrate AWS’s cutting-edge generative AI (GenAI) technologies across Henry Schein One’s entire ecosystem including Dentrix, Dentrix Ascend, and Dentally marking a revolutionary leap toward AI-powered dental practice management.
At the heart of this alliance lies Henry Schein One’s bold global AI strategy, which seeks to completely transform how dental professionals manage their practices and deliver patient care. The company envisions becoming the world’s first AI-augmented practice management system by unifying all operational tools and workflows into a single intelligent platform. From scheduling and imaging to payments and treatment planning, AI will be seamlessly embedded into every stage of the dental journey, reducing manual effort and enhancing overall efficiency.
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“This collaboration represents a pivotal moment for dentistry,” said Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One. “Cutting-edge AI is finally meeting clinical expertise. We’re not just improving workflows we’re reimagining how dental care is delivered, documented, and optimized around the world. Our vision is to create an AI-first ecosystem that supports every aspect of care from diagnostics to documentation, from claims to patient engagement integrating intelligence into the core of every experience. This is the future of dentistry: connected, efficient, and profoundly human.”
The new AI capabilities will introduce several innovative features, including a real-time documentation assistant that automatically captures and summarizes patient interactions, and voice-activated perio charting that enables hands-free data entry significantly improving accuracy and reducing administrative workload.
Moreover, the partnership will unlock predictive business intelligence, automated claims validation, and dynamic pricing tools designed to enhance revenue management and operational efficiency. In addition, AI-powered scheduling and communication tools will personalize patient interactions, helping reduce missed appointments and increasing engagement throughout the care process.
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Leveraging AWS’s robust cloud infrastructure, Henry Schein One plans to expand its intelligent platform capabilities across the U.S., U.K., and E.U., ensuring seamless interoperability and consistent standards of care globally.
“We’re proud to combine AWS’s AI services, including Amazon Bedrock and Transcribe Medical, with Henry Schein One’s deep domain expertise in dentistry,” said Dan Sheeran, VP and General Manager, Healthcare and Life Science at AWS. “Together, we’re building the industry’s first AI solutions that can meaningfully improve patient outcomes while reducing the administrative load on dental professionals. This partnership shows what’s possible when technology and healthcare innovation move in lockstep.”
By developing secure, compliant, and interoperable systems, Henry Schein One aims to lead the dental industry’s digital transformation empowering practitioners to focus on patient care rather than complexity, while maintaining the highest standards of data privacy and security.
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