Celonis, a global leader in Process Intelligence, has expanded its partnership with Florida Crystals Corporation (FCC) one of the largest fully integrated cane sugar producers in the United States. Under this strengthened collaboration, Celonis will now serve as FCC’s enterprise platform for AI, automation, and digital transformation, marking a significant leap forward in the company’s modernization journey.

Kevin Grayling, Chief Information Officer at Florida Crystals Corporation, emphasized the transformative impact of this collaboration, stating, “Celonis has completely changed the way we work.”

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This expanded agreement represents the next stage of FCC’s digital evolution, as the company continues to embed intelligence and automation into its core operations. By leveraging Celonis, Florida Crystals has already achieved substantial results across its Finance, Procurement, and Inbound Supply Chain functions freeing up millions in working capital and boosting operational agility.

Through the Celonis platform, FCC can now:

  • Seamlessly orchestrate workflows across diverse systems, teams, and technologies.
  • Access Process Intelligence insights directly within Microsoft Teams and through AI solutions integrated via Microsoft Copilot.
  • Empower teams to act instantly on real-time intelligence and resolve process inefficiencies faster than ever.

As a result, Florida Crystals is accelerating transformation while maintaining enterprise-grade scalability, security, and governance.

Grayling added, “By layering Process Intelligence into our core systems, we’ve eliminated manual rework, enabled smarter decisions, and scaled automation across multiple functions. This has become the backbone of how we understand and improve the way work flows through our organization.”

Echoing this sentiment, Alex Rinke, co-CEO and co-Founder of Celonis, stated, “Florida Crystals is showing what it means to build an intelligent enterprise on a foundation of Process Intelligence. With that common language across systems, people, and AI, they are transforming how their business runs and continuously improving its performance.”

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Looking ahead, Celonis and FCC are co-developing a purpose-built application for Asset Reliability, designed to enhance Overall Equipment Effectiveness (OEE), asset utilization, and uptime. This new solution harnesses Process Intelligence to pinpoint the root causes of equipment inefficiencies and proactively address downtime.

Furthermore, Celonis will power FCC’s AI Lighthouse Program, a strategic initiative that integrates Process Intelligence to drive capital discipline, supply chain resilience, and sustainability outcomes. The program includes several AI-driven use cases, with early pilots in intelligent invoice processing, predictive maintenance, and automated order management. These pilots will lay the foundation for Florida Crystals’ enterprise-wide AI strategy.

Headquartered in West Palm Beach, Florida, Florida Crystals Corporation operates more than 190,000 acres of farmland in South Florida, where it grows and rotates sugarcane, rice, and vegetables. The company also runs multiple sugar mills, a refinery, a rice mill, and one of the largest renewable power plants in the U.S., which generates clean energy using sugarcane fiber. As Florida’s largest organic farmer and the only producer of Regenerative Organic Certified sugar grown and milled in the U.S., Florida Crystals continues to lead the way in sustainable and intelligent enterprise transformation.

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