Retail supply chains are under unprecedented strain as growing operational complexity, disconnected systems and rising customer expectations continue to erode margins and impact shopper satisfaction. To counter these challenges, Blue Yonder has introduced a new wave of AI-driven innovations across its end-to-end planning and execution portfolio. These enhancements are designed to help retailers become more agile, improve customer experiences and unlock sustainable, profitable growth in an increasingly volatile market.
As consumer demand shifts toward faster fulfillment, personalized experiences and seamless convenience, retailers can no longer rely on fragmented supply chain models. Addressing this reality, Blue Yonder is reinforcing the importance of connected, data-driven decision-making.
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“Increasing customer demands for speed, personalization and convenience are driving the need for connected, data-driven supply chain solutions that deliver speed and precision while protecting a company’s bottom line,” said Duncan Angove, CEO, Blue Yonder. “By leveraging AI-driven capabilities, unified decisioning and an intelligent multi-enterprise network, our latest innovations help retailers adapt to market volatility, optimize resources and deliver delightful customer experiences at scale.”
Building on the momentum of its AI-powered Cognitive Solutions launched in summer 2025, Blue Yonder has rolled out significant advancements in unified supply chain planning. AI and machine learning–based planning agents now help retailers improve forecast accuracy, refine inventory strategies and quickly adapt plans to real-world market changes. Enhanced AI agents for Merchandise Financial Planning and Assortment Planning allow teams to identify profit risks earlier and act decisively, while a new mobile app for Allocation and Replenishment gives planners the flexibility to review and adjust store orders on the go.
At the same time, the updated Inventory Ops Agent enables teams to assess whether inventory strategies are delivering expected results and refine multi-sourcing setups using natural language prompts. Similarly, enhancements to the Shelf Ops Agent allow micro-space planners to automate complex planogram updates and substitutions at scale, while gaining clearer visibility into performance drivers.
Beyond planning, Blue Yonder is also transforming order management and returns through real-time AI-powered orchestration. With improved sourcing simulators and rebalancing tools, retailers can proactively redistribute orders across fulfillment locations to improve fill rates. The Smart Disposition engine now uses new AI models to predict resale value and route returned items to the most profitable destination. Notably, during the 2025 Thanksgiving weekend, Blue Yonder processed inventory availability in as little as 10–12 milliseconds and calculated delivery dates for more than 1.2 billion SKUs, significantly improving conversion rates.
In stores, AI-enabled micro space planning helps retailers deliver localized assortments and consistent experiences. From ML-driven planogram optimization to mobile-enabled execution and compliance checks, store teams can implement and validate displays faster and more accurately.
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On the execution side, Blue Yonder continues to enhance warehouse and logistics operations. Its Warehouse Management Solution now supports pull-based streaming and dynamic resource optimization, helping retailers handle operational complexity with greater efficiency. In the first 10 months of 2025 alone, the company optimized more than 23 million warehouse human tasks. Meanwhile, upgrades to the Logistics Ops Agent streamline transportation workflows, identify routing issues proactively and uncover cost-saving opportunities such as backhauls.
“By embedding AI across its end-to-end solutions, Blue Yonder enables retailers to unlock greater value and agility across their operations,” said Jordan Speer, Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies, IDC. “Through innovations that allow planning and execution to work essentially in tandem by letting AI uncover constraints, disruptions, accurate inventory counts, and so forth, Blue Yonder surfaces actionable intelligence for quick, optimal decisions that cut waste and cost while creating opportunity to serve the customer better while driving profitable growth.”
Together, these innovations strengthen Blue Yonder’s broader ecosystem, including the Blue Yonder Network, which connects retailers to more than 172,000 global trading partners, and the Blue Yonder Platform, enabling a truly integrated and responsive retail supply chain.
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