Boston Consulting Group (BCG) and Amazon Web Services (AWS) announced they have signed a strategic collaboration agreement (SCA) cementing plans to help enterprises fast-track the deployment of Generative AI (GenAI) from proof of concept (POC) to large-scale, production-ready solutions. Through this collaboration, AWS and BCG will enable enterprises to leverage GenAI to transform operations, boost efficiency, and drive measurable business outcomes.
This collaboration is designed to address a critical industry challenge: scaling GenAI implementations from POCs to operational use across industries. By combining AWS’s robust cloud infrastructure and AI/machine learning services with BCG’s expertise in business and digital transformation and change management, joint customers will be empowered to deploy GenAI at scale, automating complex processes and unlocking new levels of operational efficiency.
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Commitment to Innovation and Market Expansion
This SCA represents a critical milestone in the AWS-BCG relationship, reinforcing BCG’s commitment to driving innovation and empowering clients to stay ahead of the competition in a rapidly evolving digital landscape. “Working together, AWS and BCG are uniquely positioned to help organizations not only innovate with AI but also transform their business processes and deliver sustained impact,” said Stephen Robnett, Managing Director and Partner at BCG. “This collaboration will allow our clients to scale generative AI solutions and deliver faster, more strategic outcomes.”
Driving Measurable Business Impact
This SCA will focus on helping enterprises implement GenAI solutions that not only enhance operational efficiency but also drive broader business transformation. From optimizing workflows to automating decision-making processes, the capabilities of AWS and BCG will ensure enterprises can achieve significant cost savings and improved customer experiences, and create new avenues for growth. Adolfo Hernandez, Group CEO at Capita Plc, an international outsourcer for the public and private sector, said, “Capita has worked alongside AWS and BCG to develop and scale AgentSuite, a GenAI solution that augments our contact center offering. The capability is a true differentiator and allows us to deliver higher quality interactions for our clients, resolve customer queries more efficiently, improve agent satisfaction, and generate detailed insights for our clients. BCG and AWS supported us in launching and scaling the capability across two live pilot clients and underpin our plans for wider rollout.”
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Accelerating Generative AI Use Cases
Under the SCA, AWS and BCG will work together to accelerate GenAI implementations across various industries, focusing on end-to-end support. Whether helping customers prioritize use cases, execute POCs, or scale to full deployment, this collaboration will allow organizations to navigate the complexities of artificial intelligence adoption with confidence.
“Through this collaboration, we are helping enterprises unlock the full potential of generative AI. By leveraging AWS’s advanced technology and BCG’s expertise in digital transformation, we can empower businesses to deliver real, tangible outcomes from AI,” said Scott Rosecrans, Vice President, AI Business Development at AWS.
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