Tour24, the premier provider of self-guided tours in the multifamily sector, is once again transforming the leasing landscape with the launch of Tori, its innovative Conversational AI Tour Assistant. This cutting-edge solution enhances Tour24’s proven platform, designed to attract high-intent prospects while delivering a more personalized and intelligent touring experience.
Leveraging advanced natural language understanding and adaptive learning, Tori does more than assist prospective renters it evolves with every interaction. The AI assistant tailors each tour experience, providing human-like guidance that adapts to individual preferences and inquiries. By integrating Tori, Tour24 is set to elevate engagement levels, streamline operations, and help leasing teams convert prospects faster.
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Tour24’s impact on multifamily leasing has already been remarkable. Properties utilizing the platform have recorded a 75% decrease in delinquency and an 87% application approval rate. With Tori now leading tours, these figures are expected to climb further, offering prospects an effortless, intelligent, and highly interactive experience.
“Leasing teams thrive when community tours are easy and engaging,” said Georgianna W. Oliver, CEO and Founder of Tour24. “Tour24 already drives 35% more tours, and with Tori, those results will soar. Our AI assistant listens, learns, and guides renters with confidence as they explore their next home.”
Tori made its debut at OpTech, demonstrating how AI can empower leasing teams to boost both productivity and renter satisfaction. By combining sophisticated automation with lifelike interaction, Tori improves tour satisfaction, accelerates conversion rates, and enhances operational efficiency. As more prospects opt for self-guided tours, Tori ensures these experiences remain seamless, informative, and engaging. It provides real-time answers and personalized guidance, enabling renters to make faster, more informed decisions.
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Beyond guiding tours, Tori captures critical prospect behaviors and inquiries through the Tour24 Explore Dashboard and Analytics Portal, providing leasing teams with actionable insights to close leases more efficiently. From availability and pricing to amenities and community features, Tori delivers the information prospects need while keeping interactions on track all without additional effort from onsite staff.
Tour24 continues to lead the future of multifamily leasing by merging automation with human insight. With Tori, self-guided tours evolve into a smart, seamless bridge between scheduling and leasing, ensuring a superior renting experience that benefits both teams and residents.
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