AI and data products company Domo has announced that Take2Eton, a global full-service travel management and events company, is redefining the business travel experience by leveraging Domo’s AI and Data Products Platform. By consolidating its travel, finance, operations, and customer data into a single, intelligent ecosystem, Take2Eton is now able to make faster, safer, and more sustainable decisions that directly benefit both its internal teams and its clients.
Previously, Take2Eton relied on multiple disconnected systems to manage operational and reporting needs. While this approach supported basic requirements, it became increasingly inefficient as client expectations evolved. As organizations demanded deeper visibility into travel spend, behavioral trends, and compliance metrics, the fragmented data environment slowed reporting and limited actionable insights. Consequently, Take2Eton recognized the urgent need to streamline its data strategy and eliminate silos across departments.
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To address this challenge, Domo unified Take2Eton’s four core systems travel, finance, operations, and customer data into a single, real-time view. As a result, both internal teams and customers now access live dashboards that reflect what is happening at any given moment. Reports that once took significant time to prepare are now delivered in seconds, saving hundreds of hours each year and dramatically improving responsiveness.
“Because of Domo, we’ve gone from just sharing data to helping our clients make smarter decisions every day,” said Helen Mairs, head of data at Take2Eton. “Domo helps us turn our data into actionable insights that clients can use. Whether their focus in on cost, carbon, or care, it’s all there in one place.”
In addition to improving reporting speed and visibility, Take2Eton has also transformed its operational workflows. By adopting Domo’s AI agent capabilities, the company has reduced its reliance on legacy, GDS-oriented processes and introduced a more automated, intelligence-driven model.
Rob Cope, CTO of Take2Eton added: “Furthermore, we’re using Domo and its AI agent functionality to significantly streamline our operational processes. This has allowed us to replace much of the legacy-GDS orientated workflow with a transformative, AI-driven solution that has significantly deepened the automation we can create.”
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Since implementing Domo, platform adoption across the organization has accelerated. All account managers now use Domo daily, leading to a substantial increase in dashboard creation and usage. Moreover, data onboarding through APIs is now 90 percent faster, enabling teams to integrate new data sources with minimal effort. Automated alerts also play a critical role, immediately flagging potential issues so teams can respond before challenges escalate.
Beyond operational efficiency, Take2Eton is using embedded Domo dashboards to deliver measurable value to clients. The company now tracks emissions, policy compliance, and supplier performance in real time, supporting sustainability and governance goals. Internally, teams monitor consultant productivity, identify booking surges, and stay aligned with key performance indicators. When disruptions such as airport closures or geopolitical events occur, teams can quickly analyze live data, adjust itineraries, and activate contingency plans with confidence.
“Take2Eton is showing what’s possible when data and AI work together in Domo,” said Matt Mecham, Chief Customer Officer at Domo. “They’ve broken down silos, created new collaborative workstreams, and taken what used to be static, disconnected systems and turned them into a live intelligence network that keeps travel moving safely and efficiently.”
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