Genesys and Scaled Cognition Partner to Enhance Agentic AI Customer Experience Orchestration
October 20, 2025
Partnership includes Genesys investment in Scaled Cognition to support large action model innovation for CX
Partnership includes Genesys investment in Scaled Cognition to support large action model innovation for CX
IBS Software showcased a major leap in AI-driven cargo management at the 25th edition of
Zoom Communications, Inc. introduced a new era of productivity, intelligent collaboration, and connection, unveiling AI
First release, Genesys Cloud AI Guides, will enable teams to design and govern more autonomous
net2phone AI Agent manages sales, support, and administrative tasks across website, phone, and chat for enhanced
Agentic AI combines with the Genesys Cloud platform to unlock a hyper-personalized, scalable customer experience
On the first day of CES 2025, Old World Labs (OWL) is proud to announce