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Zight Boosts Support Efficiency with Zendesk Integration and Adding Request Video Feature To Its Platform

March 26, 2025
AI Media Room
AI News, AI Startups & Innovation, Conversational AI, Video

Zight Enhances Support With Zendesk Integration and New Request Video Feature

Zight now integrates with Zendesk, allowing support teams to embed screen recordings, GIFs, and annotated screenshots directly into tickets for faster, clearer responses. Zight, the leading AI-powered screen recording...

March 25, 2025
AI Media Room
AI in Business, AI News, AI Startups & Innovation, Automation, Technology

NICE Announces Strategic Alliance with Deloitte Digital to Enhance Customer Experience Workflows Through AI and Automation

New alliance allows Deloitte Digital and NICE to elevate customer service automation through predictive and personalized interactions NICE and Deloitte Digital announced an alliance developed to transform customer service...

Generative and agentic AI set to transform customer service into a strategic value driver for businesses

March 13, 2025
AI Media Room
AI in Business, AI News, AI News & Trends, Generative AI, Technology

Generative AI Transforms Customer Service Into a Key Business Value Driver

Generative and agentic AI set to transform customer service into a strategic value driver for businesses With less than half of consumers happy with the service they receive and...

February 28, 2025
AI Media Room
AI in Business, AI News, AI News & Trends, AI Research, Automation, Business, Technology

Jotform Announces AI Agents to Transform Customer Service

Jotform, a leading online form builder and automation platform, is revolutionizing customer service with its launch of Jotform AI Agents. Jotform’s AI-powered virtual agents automate workflows and enable organizations of...

January 28, 2025
AI Media Room
AI News, Intelligent Systems

Boost.ai Collaborates with Sage to Deliver AI Agent in Record Time

AI-powered agent unlocks 24/7 support for Sage 50 Accounting users, resolving queries quickly and streamlining customer support. boost.ai, a leader in conversational AI (CAI) for enterprises at scale announced that it...

December 9, 2024
AI Media Room
AI News, Technology

Clerk Chat Joins the Pax8 Marketplace, Bringing Secure Business Texting and AI Agents to SMBs

Empowering MSPs to offer essential business texting solutions to SMBs Clerk Chat, a top provider for secure and compliant business texting and AI agents, announced that the company has...

Zight Enhances Support With Zendesk Integration and New Request Video Feature

NICE Announces Strategic Alliance with Deloitte Digital to Enhance Customer Experience Workflows Through AI and Automation

Generative AI Transforms Customer Service Into a Key Business Value Driver

Jotform Announces AI Agents to Transform Customer Service

Boost.ai Collaborates with Sage to Deliver AI Agent in Record Time

Clerk Chat Joins the Pax8 Marketplace, Bringing Secure Business Texting and AI Agents to SMBs

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