Contact Centers Adapting to AI and Industries, ISG Says
September 9, 2025
The evolution of AI in contact centers and enterprise operations is disrupting customer processes and
The evolution of AI in contact centers and enterprise operations is disrupting customer processes and
Cerence Inc., a global leader in conversational AI-powered user experiences, announced that it will bring
Agora, a global leader in real-time engagement and conversational AI, has expanded its support for
xMEMS Labs, a pioneer in solid-state MEMS audio and micro thermal solutions, will unveil next-generation
SoundHound AI, Inc., a global leader in voice and conversational AI, has officially launched its
Sendbird Inc., the AI communications platform trusted by major global brands, has launched Sendbird Voice
LivePerson, a global leader in enterprise conversational AI and digital transformation, has announced a collaboration
Agenda Hero, the AI platform built to eliminate the world’s manual calendar work, launches Magic
Boost.ai has been chosen by The AA, a leading UK provider of breakdown and insurance