
Genesys 2025: AI at the Heart of CX Transformation
As customer expectations evolve, organizations are forced to rethink how they design and deliver service.

As customer expectations evolve, organizations are forced to rethink how they design and deliver service.

Cisco, the worldwide leader in networking and security, and G42, the UAE-based global leader in

Udacity, now part of Accenture, and Woolf, a global higher education innovator, have announced a

Anthropic has expanded access to its agentic coding assistant, Claude Code, making it now available

Rackspace Technology’s 2025 Sustainability Report underscores how a cloud and AI leader can translate corporate

Anthropic introduced Claude Haiku 4.5, the newest AI coding assistant of Anthropic, which is a

DXC Technology and Microsoft’s new worldwide report about digital transformation (DXC) and Microsoft reveal that

OfficeSpace Software, the leading AI workplace management platform, announced the acquisition of Dojo AI, the

Mixpanel, the global leader in digital analytics, has officially acquired DoubleLoop, a trailblazer in AI-driven