Genesys Launches LAM-Powered Agentic Virtual Agent for Autonomous Customer Experience
February 11, 2026
Genesys, a global cloud leader in AI-powered experience orchestration, introduced the industry’s first agentic virtual
Genesys, a global cloud leader in AI-powered experience orchestration, introduced the industry’s first agentic virtual
Partnership includes Genesys investment in Scaled Cognition to support large action model innovation for CX