Zendesk to Acquire Forethought to Strengthen Autonomous AI in Customer Service
March 12, 2026
Customer service is entering a new phase as artificial intelligence rapidly takes on a larger
Customer service is entering a new phase as artificial intelligence rapidly takes on a larger
Infobip, the global AI-powered cloud communications platform celebrating its 20th anniversary this year, is gearing
Software development has entered a fundamentally new phase. Code is no longer written solely by
Fortanix, a global leader in data security for the AI era, has joined hands with
Fujitsu Limited has officially announced the launch of its AI-Driven Software Development Platform, marking a
As part of its newly launched “Elevate” strategic plan, Ekimetrics has announced the acquisition of
Enterprises everywhere are moving from AI experiments to AI-led operations: customer interactions optimized in real
As businesses increasingly depend on AI to manage digital operations, safeguard assets, and drive growth,
Microsoft Corp. announced on Thursday the launch of Microsoft Elevate for Educators, a comprehensive program