Breakthrough capability reduces review rates from 100% to as low as 10% while maintaining rigorous SLA compliance and 95%+ quality scores

Sama, delivering data certainty for enterprise AI through tech-enabled annotation, validation and evaluation services, announced the launch of Smart Review, a breakthrough approach to quality assurance (QA) that transforms how AI data labeling projects maintain quality standards. Smart Review challenges the industry’s traditional assumption that 100% review is necessary by focusing on reviewing the right tasks, not all tasks. Organizations can now dramatically reduce review rates from 100% to as low as 10% while still meeting rigorous SLA standards and maintaining trust in their data.

Sama’s Smart Review combines human-in-the-loop (HITL) flexibility with automated intelligence, ensuring that oversight is applied strategically and efficiently. In pilot projects, Sama validated that review rates could be safely reduced to ~10% while maintaining SLA compliance and 95%+ quality scores. This marks a paradigm shift in how enterprises approach AI QA, helping them move away from costly blanket reviews to targeted, intelligent oversight.

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“Quality has always been the foundation of AI success, but the industry has been locked into the costly assumption that 100% review is the only way to achieve it,” said Duncan Curtis, SVP of AI product and technology  at Sama. “As enterprises increasingly face pressure to deliver trustworthy, high-quality data at scale, Smart Review proves that quality can be both rigorous, efficient and cost-effective.”

Smart Review is available in two forms: Configurable Smart Review allows Sama project teams to set review levels per project or per user, while Automated Smart Review uses performance data to intelligently adjust review percentages week by week, scaling quality oversight automatically without manual intervention. Randomized sampling ensures fairness and maintains rigorous SLA compliance even at reduced review rates, with pilot projects maintaining 95%+ quality scores.

The solution operates seamlessly behind the scenes in the Sama platform, delivering higher efficiency, faster delivery and lower cost of quality without requiring any additional configuration or oversight from customers. For enterprise AI teams that depend on high-quality training data, Smart Review represents a paradigm shift from “reviewing every task” to “reviewing the right tasks,” setting a new benchmark for how quality is measured and maintained in the industry.

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“When we set out to build Smart Review, our goal was to rethink quality from the ground up,” said Megan McNeil, Director of Product at Sama. “We designed it to adapt to real-world performance data, so that review effort is applied intelligently rather than indiscriminately. The result is a system that not only reduces cost and effort, but also builds trust in the data pipelines our customers rely on.”

Smart Review is currently available within the Sama Platform and is fully supported by SamaHub, a collaborative workspace, and by SamaAssure, the industry’s highest quality guarantee, which routinely delivers a 98% first batch acceptance rate.

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FAQs

1. What is Sama’s Smart Review, and why is it important?

Smart Review is a new quality assurance approach for AI data labeling projects that focuses on reviewing the right tasks rather than all tasks. It allows enterprises to dramatically reduce review rates from 100% to as low as 10% while maintaining high quality, SLA compliance, and trust in their data.

2. How does Smart Review maintain high quality with fewer reviews?

Smart Review combines human-in-the-loop oversight with automated intelligence, using performance data and randomized sampling to ensure fairness and accuracy. Pilot projects showed that reducing review rates to ~10% still maintained 95%+ quality scores and rigorous SLA compliance.

3. What are the different modes of Smart Review?

  • Configurable Smart Review: Allows project teams to set review levels per project or user.
  • Automated Smart Review: Uses performance data to dynamically adjust review percentages week by week, automatically scaling oversight without manual intervention.

4. How does Smart Review benefit enterprise AI teams?

By reviewing only the right tasks, Smart Review reduces cost, saves time, increases efficiency, and accelerates data delivery. It removes the need for costly blanket reviews while ensuring the same or better quality standards, supporting scalable AI projects.

5. How is Smart Review integrated into Sama’s platform?

Smart Review operates seamlessly within the Sama platform, supported by SamaHub for collaboration and SamaAssure for the highest quality guarantee. Customers do not need additional configuration, and the system automatically applies intelligent oversight to maintain trust and quality in data pipelines.

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