Reply has strengthened its collaboration with global retail leader Otto Group by supporting the implementation of a centralized, AI-powered virtual control system designed to intelligently orchestrate robotic systems across logistics operations. Developed through a strategic partnership between Otto Group, Reply, and NVIDIA, this innovative solution known as the Robotic Coordination Layer enables advanced training, simulation, and coordination of autonomous mobile robots and other robotic systems. As a result, Otto Group can accelerate delivery timelines while simultaneously enhancing overall service quality.
At the core of this initiative lies a high-fidelity digital twin that accurately mirrors the physical warehouse environment. This digital representation precisely captures the positions, movements, and interactions of all robotic systems in real time. Leveraging Roboverse Reply’s deep expertise in robotic integration and 3D computing, the digital twin serves as a unified data foundation. Consequently, it supports continuous process optimization, detailed operational analysis, and more informed decision-making across complex logistics workflows.
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Furthermore, the Robotic Coordination Layer implemented by Otto Group’s technology provider one.o integrates seamlessly into the digital twin. It connects the virtual environment with critical logistics systems, including robotic fleet management platforms and the Warehouse Management System (WMS). Through this integration, operations teams gain centralized visibility and control over diverse robotic fleets. In addition, the solution enables virtual reconfiguration of warehouse zones and simulation of new layouts or robotic technologies before deploying them on the warehouse floor. This forward-looking approach helps manage peak operational demand, minimize downtime, speed up the integration of new robotics, and ensure smooth collaboration between heterogeneous robot fleets.
To achieve the required level of precision, Roboverse Reply relied on high-accuracy scanners and image acquisition systems mounted on Boston Dynamics’ Spot robot. The captured data undergoes advanced post-processing to generate detailed 3D models of logistics environments. By utilizing the NVIDIA Omniverse AI simulation infrastructure together with the NVIDIA Isaac platform, the teams created a sophisticated virtual control environment. This setup allows accurate KPI calculation, supports data-driven decisions in complex scenarios, and enables rapid simulation, training, and deployment of various robotic solutions.
“Creating a digital twin means going beyond simply representing a space: it means enabling intelligent orchestration at scale,” commented Kai Uwe Ernst , Executive Partner at Reply . “By combining NVIDIA’s cutting-edge technologies with our expertise in AI and robotics, we are laying the foundation for new models of robotic system coordination. This solution will enable heterogeneous fleets of robots to communicate and collaborate seamlessly, enabling greater efficiency and adaptability in logistics operations.”
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The pilot project is currently being launched at the Hermes Fulfilment logistics center in Löhne, Germany. Importantly, it will act as a blueprint for the gradual rollout of similar solutions across other Otto Group logistics sites worldwide.
“More than three years ago, we embarked on a journey to introduce AI and robotics into logistics. Experience has demonstrated significant potential in terms of efficiency and service quality,” said Kay Schiebur , Member of the Otto Group Board of Management responsible for Services. “Together with NVIDIA and Reply, we are now ready to take intelligent automation to the next level. This partnership provides a fundamental framework a truly innovative approach to robot-robot communication that will enable us to rapidly scale robotic solutions within complex operations, strengthening our leadership in a responsible business model, particularly in Europe.”
Overall, this collaboration with Otto Group and NVIDIA further reinforces Roboverse Reply’s position as a trusted partner for deploying AI-driven and physical AI robotics solutions in logistics. By advancing digital twin technology, Reply is helping Otto Group transform its logistics network into a connected, virtualized, and highly scalable warehouse ecosystem driving faster deliveries, lower operational costs, and greater long-term flexibility.
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