Pipefy, a leading process automation platform, has introduced AI Agents to streamline manual and repetitive workflows. These AI-powered agents enhance efficiency by performing tasks, making decisions, and interacting with users autonomously or under supervision.

Transforming Workflows with AI Agents

Pipefy AI Agents leverage advanced algorithms and natural language processing to adapt to user behavior and deliver precise results. According to Alessio Alionço, founder and CEO of Pipefy, AI investments will be a key focus in 2025. “Our business is recognized for its advancements in no-code technologies. In 2025, we aim to expand our AI solutions, expecting them to dominate our revenue generation this year,” he said.

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How AI Agents Enhance Efficiency

Pipefy’s AI Agents handle high volumes of work efficiently, performing tasks such as contract validation, text creation, decision-making, and complex calculations. By integrating AI into workflow automation, businesses free up employees to focus on strategic operations. Currently, Pipefy’s clients have deployed over 1,600 AI Agents weekly, with 2,600 in operation in February alone. These agents assist in various functions, including document verification, resume screening, customer service, and credit analysis.

AI Agents operate at different levels of complexity, from simple tasks to highly sophisticated activities. Pipefy’s platform acts as an agent orchestrator, offering flexibility and compatibility with various technologies. It integrates AI models like OpenAI, Llama, and Gemini, operating on infrastructures such as AWS, Oracle, Google, and Azure.

“Our goal is to build an intuitive AI solution that empowers both technical and non-technical teams,” said Alionço. “Many AI projects have failed due to technical complexities. That’s why we focus on no-code models that business teams can configure themselves. At Pipefy, 85% of workflows are created by non-technical users, and we are committed to advancing this accessibility.”

Beyond improving efficiency, AI-driven processes reduce the risk of human error by standardizing operations. These systems run 24/7 without human intervention, ensuring continuous productivity.

A Global Tech Leader

Founded a decade ago in Curitiba, Brazil, Pipefy has expanded to over 150 countries, serving around 4,000 clients, including Visa, IBM, Volvo, and Itaú. According to a Forrester study, Pipefy’s automation solutions save businesses 40% of time spent on repetitive tasks and deliver a 260% return on investment (ROI).

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The company has attracted major global investors, including Founders Fund, Redpoint, Valor Capital Group, and SoftBank, raising approximately $150 million. Headquartered in both Curitiba and San Francisco, Pipefy recently secured a spot on the Inc. The 5,000 fastest-growing private companies in the U.S.

“Ten years ago, automating workflows was a long and complex process—it could take weeks or even months and needed dedicated teams with specialized skills,” Alionço recalled. “Now, businesses can build and deploy solutions in hours or minutes. The challenge is bridging AI’s potential with companies’ willingness to adopt it. With AI Agents, we aim to close that gap.”

FAQs

1. How do Pipefy AI Agents improve workflow automation?

Pipefy AI Agents automate repetitive tasks, reduce manual errors, and enable faster decision-making, allowing businesses to operate more efficiently.

2. Can non-technical teams use Pipefy AI Agents?

Yes, Pipefy’s no-code platform enables non-technical users to configure AI Agents easily, making automation accessible to all teams.

3. What industries benefit from Pipefy’s AI-powered automation?

Industries such as finance, healthcare, retail, and manufacturing use Pipefy AI Agents for document processing, customer support, compliance, and operational efficiency.

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