NewRocket, an Elite ServiceNow partner, has officially launched its Intelligent Agent Crew, a cutting-edge catalog of AI agents built on the ServiceNow platform. This initiative positions NewRocket as the AI-first partner that enterprises can rely on to deliver AI-driven value quickly and at scale.
The company’s enterprise-grade AI agents are purpose-built, modular, and fully customizable, designed to generate measurable business outcomes in weeks rather than months. By combining innovation with practical deployment, NewRocket aims to transform how organizations leverage AI across critical workflows.
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The Intelligent Agent Crew currently features nine AI agents tailored for high-impact enterprise processes. Among the flagship agents is Phoebe, an intelligent IT support entry point that resolves common issues while guiding users through smart escalation when needed. Another is Ariel, an HR Operations agent that automates the full employee lifecycle from onboarding to offboarding enhancing user experience, reducing costs, and ensuring compliance. Furthermore, governance is seamlessly integrated through the ServiceNow AI Control Tower, ensuring secure and scalable AI deployment.
“Enterprise leaders are under pressure to adopt and deliver step-change productivity benefits,” said Harsha Kumar, CEO of NewRocket. “But many question whether it will be reliable, usable, and secure. We at NewRocket are their trusted guides to activate AI on ServiceNow leveraging our pre-built agents and structured methodology from road-mapping to forward deployed engineering squads.”
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In addition to the agent catalog, NewRocket applies its FlightPath.AI methodology, guiding enterprises from AI readiness assessments through MVP deployment using a fast, structured approach. This methodology helps businesses identify high-impact use cases and accurately measure the value delivered, ensuring that AI adoption drives tangible outcomes.
“NewRocket’s ability to deliver Agentic AI value with speed and trust allows enterprises to move beyond experimentation and unlock measurable ROI and competitive advantage on the ServiceNow platform,” added Frank Palermo, COO of NewRocket. “We combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.”
By uniting its Intelligent Agent Crew with FlightPath.AI, NewRocket empowers enterprises to accelerate AI adoption, maximize operational efficiency, and achieve measurable results faster than ever before.
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