Qlik, a global leader in data integration, quality, analytics, and artificial intelligence (AI), is driving a groundbreaking digital transformation at Logistics Plus. In an industry where size often dictates success, Logistics Plus is rewriting the rules. The company is harnessing real-time, AI-powered intelligence from Qlik to achieve unmatched precision, agility, and visibility across its international supply chain.

According to Ryan McGregor, Director of Business Intelligence at Logistics Plus, “Calling this transformation ‘significant’ doesn’t do it justice. With Qlik, we’ve leapfrogged 10,000 years ahead in how we manage and use data. Larger competitors can’t adapt the way this nimble company from Erie, Pennsylvania can. We’re delivering world-class analytics far beyond expectations.”

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Previously, Logistics Plus faced challenges common in global logistics: inconsistent data trapped in spreadsheets, fragmented systems across regions, and limited real-time insights. These issues led to bottlenecks, delays, and stunted growth.

However, after adopting Qlik Cloud Analytics, the company introduced a unified data layer across supply chain operations, warehousing, and customer service. As a result, teams now benefit from seamless cross-platform insights, smart automation, and real-time dashboards.

Key Achievements with Qlik’s AI and Analytics Tools:

  • Port-level analytics significantly improved container turnaround times
  • Predictive shipment insights using Qlik Predict empower proactive decisions
  • Customer-facing dashboards like My Freight Trend enhance transparency
  • Executive-level visibility ensures alignment across all business units

Furthermore, Logistics Plus slashed shipment error rates from over 20% to under 1%. Reporting tasks that used to take days can now be done in just seconds. Predictive models proactively flag delays, enabling course correction mid-transit long before problems impact delivery.

“Unlike most providers, we don’t just offer updates we offer solutions,” said McGregor. “That’s the difference our customers trust.”

Brendan Grady, EVP and GM of Qlik’s Analytics Business Unit, said, “Logistics Plus is raising the bar when it comes to using AI to run logistics smarter. They’re using predictive intelligence not just to react, but to lead.”

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Looking ahead, Logistics Plus plans to deepen its use of Qlik’s AI suite, including Qlik Answers for unstructured data and Qlik Talend Cloud for advanced integration unlocking smarter decisions in an ever-evolving market.

FAQs

1. How is AI transforming logistics operations?

AI enables logistics companies to streamline operations through automation, predictive analytics, and real-time visibility. It improves shipment accuracy, minimizes delays, and enhances customer satisfaction.

2. What are predictive shipment insights?

Predictive shipment insights use AI and machine learning to anticipate possible delays or disruptions in the supply chain, helping businesses stay one step ahead and make smarter, faster decisions to keep things moving smoothly. These insights help logistics teams take proactive steps to prevent delivery failures.

3. Why is real-time data important in logistics?

Real-time data ensures supply chain visibility, enabling faster, more informed decisions. This agility helps logistics firms respond quickly to changes in demand, disruptions, or unexpected challenges.

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