BigPanda, a global leader in Agentic IT Operations, has announced its acquisition of Velocity, an AI-powered Site Reliability Engineering (SRE) company renowned for its expertise in incident response and SRE innovation. With this strategic move, BigPanda is set to redefine the future of agentic IT operations, expanding its investments in AI, automating detection and response, and strengthening enterprise-scale IT resilience.
This acquisition marks a significant milestone in BigPanda’s mission to revolutionize how enterprises manage digital operations. The company aims to advance the field of reasoning-based automation, transforming one of the most complex and expensive areas of IT manual, human-driven operations into a more efficient, autonomous process.
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Pioneering the Next Era of Agentic IT Operations
From its inception, BigPanda has focused on eliminating the manual toil that burdens IT operations teams. The company’s Agentic IT Operations platform already automates Level 1 operations, augments SRE and major incident response teams, and predicts potential incidents before they affect customers.
By acquiring Velocity, BigPanda is taking this vision further. Velocity’s proven technology, customer-centric culture, and deep technical expertise will enhance BigPanda’s capabilities, helping organizations transition from reactive to proactive, reasoning-based automation. This integration will not only empower IT teams but also reduce operational costs and free skilled professionals from repetitive manual tasks.
“BigPanda is defining what Agentic IT Operations looks like in the enterprise, and our customers are already realizing powerful and measurable outcomes,” said Assaf Resnick, CEO and co-founder of BigPanda. “With Velocity, we’re accelerating that vision with world-class talent, proven technology, and shared belief in how agentic AI will redefine IT Operations.”
Transforming a $250 Billion IT Operations Market
Globally, enterprises spend over $250 billion each year on manual, human-led IT operations including detection, response, and prevention. These processes are ideal for AI-driven automation, which can significantly cut costs, minimize incident impact, and boost IT resilience.
With Velocity’s AI capabilities, BigPanda plans to enhance its AI Detection and Response product, automating Level 1 operations to help IT teams reduce mean time to resolution (MTTR) and improve overall system reliability.
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Welcoming Velocity’s Leadership
As part of the acquisition, Tal Kain, founder and CEO of Velocity, joins BigPanda as Vice President of AI Detection and Response. Kain brings decades of experience leading engineering teams and developing scalable AI systems for complex enterprise environments. His prior roles in companies later acquired by Oracle, Verint, and PSG, along with his background in Israel’s elite Unit 8200, underscore his expertise in intelligent automation and operational resilience.
“Velocity was built on the conviction that engineers should focus on solving big problems, not chasing alerts,” said Tal Kain. “Combining Velocity’s innovation with BigPanda’s reach, scale, and data foundation, we’re able to deliver agentic workflows and AI-native tools so teams can move faster, stay focused, and deliver reliability at scale.”
With this acquisition, BigPanda is not just expanding its product portfolio it’s paving the way for a new era of agentic, AI-powered IT operations that redefine efficiency, scalability, and reliability across global enterprises.
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