Welcome to today’s AI Tech Daily Roundup, where we bring you the latest developments and insights from the world of artificial intelligence. As AI continues to drive innovation across industries, staying informed on emerging trends is crucial for professionals seeking to harness its full potential. Today’s roundup features the top news, including breakthrough technologies, new AI Tools / Applications, and expert perspectives, all shaping the future of artificial intelligence. Stay ahead of the curve and explore the most important updates in AI tech today.
BMC Helix Extends Agentic AI Across IT Service and Operations Management
BMC Helix, a global leader in software solutions that help the world’s most forward-thinking IT organizations turn AI into action, announces updates to the BMC Helix platform that transforms productivity and improves employee experience through agentic AI. The Helix platform, one of the first market-ready solutions to use gen AI, improves quality of service interactions and overall operator experience with insights and automation.
Hedy AI Launches Hedy 2.0: A Leap Forward in AI-Powered Meeting Coaching
Hedy AI, a leader in enhancing professional communication through artificial intelligence, has announced the release of Hedy 2.0, featuring their native macOS app. This significant update brings the power of Hedy’s AI meeting coach directly to desktop users, offering real-time insights during virtual meetings. Since its inception, Hedy has empowered thousands of professionals to excel in their virtual interactions. The new macOS app connects directly to system audio, allowing seamless analysis of Zoom calls, Teams meetings, and other virtual conversations without the need for a phone.
ServiceNow Launches Core Business Suite with AI Solutions to Transform and Scale Businesses
At ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow, the AI platform for business transformation, introduced its new Core Business Suite—an AI-powered solution that quickly transforms core business processes such as HR, procurement, finance, facilities, and legal. Available on the single, intelligent ServiceNow AI Platform, Core Business Suite connects employees, suppliers, systems, and data in one place, enabling efficiency and faster time to value for organizations of all sizes. Within Core Business Suite, ServiceNow also launched a new Finance Case Management solution, which uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams.
ISG: Brazil Taps Into ServiceNow Ecosystem for AI, Automation
Enterprises in Brazil are embracing new technologies from ServiceNow and its ecosystem partners as they pursue AI integration, process automation and overall digital transformation, according to a new research report published by Information Services Group (ISG), a global AI-centered technology research and advisory firm.
Economist Impact and Infosys Launch Sustainability Atlas to Guide Businesses
Infosys, a global leader in next-generation digital services and consulting, and Economist Impact, an arm of The Economist Group that collaborates with organizations worldwide to further their missions, together announced the launch of The Sustainability Atlas to help businesses navigate a sustainable future. Leveraging Infosys Topaz, an AI-first suite of offerings using generative AI technologies, the new AI-powered tool serves as a gateway to sustainability-focused insights, providing business leaders and policymakers with data and intelligence to inform decisions that will drive meaningful climate action.
To share your insights, please write to us at sudipto@intentamplify.com
