Advanced Business Computers of America (ABCoA), the leading operating system for the non-prime finance industry, continues to trailblaze in AI-automation and vertical A.I. agents.

Founded in 1983, ABCoA provides an entire ecosystem of loan management and servicing (LMS), loan origination (LOS), dealer management (DMS), customer relationship management (CRM), and accounting software solutions. ABCoA proudly announces its groundbreaking AI collections agent, myAICollector, which sets a new standard in loan servicing and debt collections.

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myAICollector is designed to meet the needs of businesses that manage receivables, including auto finance companies, healthcare providers, utility companies, property management companies, and other subscription-based, recurring payment collectors. myAICollector leverages advanced conversational AI to automate the collections process and improve customer experience, offering unparalleled efficiency and support for omni-channel communications in any language.

By focusing on text, voice, and email communications with an endless array of payment options, myAICollector dramatically improves human agent answer rate, one-call resolution, and collections. This cutting-edge tool is designed to increase self-service, lower the cost of acceptance, reduce chargebacks and delinquencies, and improve compliance and customer experience with 24/7 service in any language.

Competitive Advantages:

  • 24/7 Multilingual Communication: myAICollector responds to customers instantly using text, WhatsApp, voice, and email – in any language.
  • Seamless Integration: myAICollector integrates directly with existing loan management and accounting systems, providing real-time updates and reducing manual intervention.
  • Cost Efficiency: Customers report handling up to 90% of their portfolio with AI, significantly reducing manual work and operational costs. This translates to substantial savings and improved profitability.
  • Personalized Communication: The tool tailors communication to individual customers, improving engagement, satisfaction, and recovery rates.
  • Advanced Compliance: myAICollector is built with robust compliance management tools, ensuring adherence to industry regulations and minimizing legal risks with consistent responses according to strict business rules.
  • Scalability: With unlimited bandwidth, myAICollector allows businesses to scale their collections operations without increasing headcount or sacrificing quality or customer experience.

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Target Industries:

  • Auto Finance: Streamline loan servicing and collections for auto finance companies.
  • Healthcare: Enhance collections for dental and healthcare providers.
  • Fitness: Improve collections of membership fees for gyms.
  • Security: Optimize invoice collections for security companies.
  • Utilities: Efficiently manage receivables for utility providers.
  • Property Management: Simplify rent and fee collections for property management firms.
  • Debt Collections: Revolutionize debt recovery for finance companies and debt buyers.

ABCoA’s MyAICollector is transforming the collections landscape, offering a robust solution that integrates seamlessly with existing systems. By harnessing the power of AI, businesses can achieve higher recovery rates, reduce operational costs, and deliver a superior customer experience.

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Source – PR Newswire

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