SoftwareOne has officially announced the launch of its new GenAI multi-agent cost optimization system, marking a significant step forward in helping businesses better manage and maximize their artificial intelligence investments. With organizations rapidly adopting AI agents across functions, the company’s latest solution aims to bring clarity, control, and measurable value by enabling customers and partners to accurately assess and optimize the cost, performance, and accuracy of their AI deployments.
As enterprises increasingly rely on generative AI to drive productivity and innovation, they often struggle to balance performance with rising operational costs. Addressing this challenge, SoftwareOne has built its new system on a strong foundation of expertise in artificial intelligence and software asset management. This combined knowledge allows the company to guide organizations in scaling AI responsibly while ensuring that investments translate into tangible business outcomes.
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Highlighting the company’s long-standing experience, SoftwareOne Co-CEO Melissa Mulholland emphasized the strategic intent behind the solution. “With a decade of AI experience and more than 25 years in software asset management, we understand both the innovation and the economics required to scale responsibly,” she said. “Our multi-agent cost optimization system helps clients deploy the right agents for the right jobs to ensure measurable business outcomes.” This approach ensures that businesses are not simply adopting AI for experimentation but are instead aligning agents with specific use cases that deliver real value.
Moreover, AI observability plays a central role in the new system. Through managed services, SoftwareOne provides deep visibility into agent behavior, performance trends, and overall operational impact. By embedding observability directly into the AI solution stack, organizations gain the ability to monitor and analyze their AI agents continuously. As a result, teams can identify inefficiencies early, fine-tune deployments, and improve outcomes over time rather than relying on static assessments.
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In addition, SoftwareOne’s innovation is reinforced by its recent recognition from Microsoft. The company is among the first partners to earn Microsoft’s new Frontier Partner Badge, a distinction that highlights organizations that place AI at the core of how they operate and deliver value. This recognition further validates SoftwareOne’s credibility as a trusted partner for enterprises navigating complex AI ecosystems.
While SoftwareOne does develop AI agents, its primary focus remains on enabling, facilitating, and operating those agents on behalf of clients. By evaluating cost, accuracy, and performance across multiple models, the company helps organizations determine which GenAI solutions best fit their unique requirements. Consequently, customers gain a clear, data-driven understanding of how to deploy AI more effectively and sustainably.
Overall, SoftwareOne’s GenAI multi-agent cost optimization system positions the company as a key player in helping enterprises move from AI experimentation to optimized, outcome-driven adoption.
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