Moveworks, a leading generative AI assistant for employee support, announced an expansion of its strategic alliance with Microsoft that will allow employees to access Moveworks as an agent within Microsoft 365 Copilot and Microsoft Teams. This integration marks a significant milestone in the evolution of enterprise AI, empowering employees to search and take action with Moveworks directly within Microsoft 365 Copilot.

In recent years, generative AI has transformed how users engage with conversational agents, raising the bar for intuitive and transparent interactions. While Microsoft has applied these innovations to its own Copilot platform, Moveworks as a Microsoft 365 Copilot agent will extend these capabilities for enterprise use cases. This collaboration will incorporate Microsoft’s generative AI framework, offering features that align with evolving expectations for conversational agents, including:

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  • Guided interactions with sample prompts.
  • Real-time response streaming for faster feedback.
  • Citation transparency for factual responses.
  • Threaded conversations for easy access to past interactions.

The integration also introduces seamless interoperability between Microsoft 365 Copilot and Moveworks enterprise-grade agent. Employees can use Microsoft 365 Copilot to identify tasks from emails, chats, or calendar events, then rely on Moveworks to complete those tasks—such as submitting requests, resetting passwords, or updating systems—without breaking the workflow.

“With this integration, employees will be able to use Microsoft 365 Copilot to identify actions from their chats, emails, or calendar and leverage the Moveworks agent to seamlessly execute those tasks,” said Bhavin Shah, CEO of Moveworks. “By combining Microsoft’s generative AI capabilities with Moveworks deep integration across enterprise systems, we’re enabling employees to stay in the flow of work while achieving more in less time.”

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“The Moveworks agent for Microsoft 365 Copilot empowers employees to efficiently handle tasks like IT access requests, HR time-off management and sales lead updates—all within their flow of work,” said Srini Raghavan, VP – Microsoft 365 Copilot Ecosystem. “By integrating with Microsoft 365 Copilot, this solution eliminates context switching, streamlines complex workflows, and accelerates decision-making, ultimately driving faster resolutions, higher productivity, and a more seamless employee experience.”

Moveworks is available for purchase via the Azure Marketplace, allowing organizations to use their pre-committed Microsoft Azure Consumption Commitment (MACC) spend toward Moveworks licensing.

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Source – businesswire

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