Mobileum , Inc., a global leader in analytics and network solutions, has joined forces with NOHOLD, an enterprise-grade AI assistant platform provider, to introduce a new white-labeled AI assistant designed specifically for telecommunications operators serving small and medium-sized businesses (SMEs/SMBs). This latest launch represents a major step forward in helping telecom providers deliver AI-powered digital services under their own brand.
Building on the strategic AI partnership the two companies announced in September 2025, this initiative moves beyond the concept stage and delivers a market-ready solution. With this offering, telecommunications operators can now provide branded AI assistant services that help SMEs strengthen customer engagement, boost sales performance, and enhance workplace productivity through accessible AI technology. At the same time, businesses no longer need to worry about managing the complexity of AI deployment on their own.
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As traditional connectivity revenues face increasing pressure, telecom operators are actively searching for new value-added services. Meanwhile, SMEs are demanding more digital support from their service providers. Therefore, AI assistants present an opportunity for operators to introduce subscription-based, easy-to-use solutions that automate customer support and sales tasks. In turn, this helps carriers improve customer loyalty, increase average revenue per user (ARPU), and stand out in a competitive market.
Through this partnership, carriers can resell Mobileum’s AI assistant as a managed service, fully branded and packaged with the SICURA Quick Start Platform. SMBs can activate conversational AI within minutes without any coding. By simply uploading documents and connecting a website, businesses gain access to a secure, multilingual, and compliant assistant that works across web and social channels. Additionally, built-in analytics provide deeper insights to support smarter decision-making.
“Following our strategic alliance announcement last year, this product launch marks an important next step in helping operators transform AI into practical, revenue-generating services,” said Miguel Calames, Chief Product Officer at Mobileum. “Through our collaboration with NOHOLD, we are enabling operators to go beyond connectivity services and deliver AI-driven value that SMBs can immediately adopt and see measurable benefits.”
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The solution also aligns with growing SMB expectations for AI tools that are affordable, simple, and secure.
“Small and medium-sized businesses are looking for AI solutions that are easy to deploy, affordable, and secure, but they don’t want to become AI experts themselves,” said Diego Ventura, CEO and founder of NOHOLD. “Through our partnership with Mobileum, we are bringing our AI assistant platform to market through a trusted communications provider that already has deep relationships with its SMB customers.”
Overall, this AI assistant supports key SMB needs such as customer service automation, sales enablement, onboarding, and operational efficiency. Telecom operators benefit from rapid deployment, low operational overhead, and predictable recurring revenue, while SMEs gain practical AI-driven tools to streamline operations and accelerate business growth.
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