Mobileum Inc. (“Mobileum”), a global leader in analytics and network solutions, has joined forces with NOHOLD, a pioneer in AI-powered automation, to accelerate the next phase of artificial intelligence in the telecom sector. Together, the two companies have announced a strategic alliance that aims to redefine AI enablement, making telecom operations smarter, faster, and more scalable.

Mobileum and NOHOLD are joining forces to create a telecom-focused AI ecosystem that makes it easier for operators to unlock new revenue opportunities, deliver smarter support, and work seamlessly across different vendor systems. This partnership marks a critical step in helping operators unlock the full value of their data while reducing operational complexities.

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Driving AI Adoption Across Complex Telecom Ecosystems

As telecom companies push to modernize operations and monetize growing volumes of customer and network data, the alliance offers a much-needed solution. The joint initiative focuses on simplifying AI adoption for communication service providers, particularly in environments with multiple vendors and systems. By enabling AI-powered support that ingests and interprets data from diverse platforms, operators can better align network performance, analytics, and 5G infrastructure with customer expectations.

Highlighting the importance of this collaboration, Diego Ventura, CEO and Founder of NOHOLD, stated:
“As telecom ecosystems become more complex, delivering fast, effective support has never been more critical. This alliance brings AI to the forefront of the telecom experience, helping providers resolve issues more intelligently and efficiently while reducing complexity for both customers and internal teams. We are excited to partner with Mobileum and deliver meaningful value to the industry together.”

Creating a Unified AI Framework for Collaboration

At the heart of this alliance lies a shared AI framework that connects telecom providers, technology partners, and sales and support leaders. This unified system makes it possible for AI assistants from different vendors to work together smoothly, solving long-standing challenges in providing consistent and connected customer support. The framework also provides operators with deeper insights into user needs, enabling them to deliver more personalized and context-aware experiences.

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For example, whether a mobile operator is managing enterprise IoT deployments or designing tailored customer journeys, the AI ecosystem can bridge the gap between back-end network insights and front-end services without requiring costly, in-house solutions.

Miguel Caramés, Chief Product Officer at Mobileum, emphasized the long-term vision: “Mobileum has been a driver of telecom innovation for the last 25 years. We see Generative AI and Intelligent Agents as the next frontier, not just for automation, but for creating entirely new revenue opportunities from telecom data. This alliance with NOHOLD allows us to bring this vision to market with agility, scale, and impact.”

Unlocking New Value Streams in Telecom

Going forward, the Mobileum-NOHOLD partnership will help telecom operators to:

  • Turn data into revenue by adding AI-powered insights to enterprise services
  • Deploy AI assistants that scale across consumer and B2B markets
  • Accelerate resolution times and unlock upselling opportunities with intelligent automation
  • Break down data silos across systems and domains for holistic decision-making

Ultimately, this collaboration goes beyond efficiency gains. It lays the foundation for a telecom-native AI ecosystem capable of unlocking new revenue streams through personalized, data-driven services for enterprises and end-users alike.

The two companies are inviting telecom and technology leaders to be part of this initiative and help shape the future of intelligent, scalable automation for the industry.

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