Kore.ai, a global leader in enterprise Agentic AI platforms, announced that it will serve as a release partner for Microsoft Agent 365, revealed at Microsoft Ignite 2025 in San Francisco.

“By integrating our AI for Work solution within the Microsoft ecosystem, Kore.ai delivers secure, governable, and scalable agents capable of handling complex workflows and driving enterprise productivity at scale,” the company stated.

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Through this collaboration, Kore.ai gained early access to the Microsoft Agent 365 ecosystem, enabling faster deployment of AI agents into everyday work routines. The integration merges Kore.ai’s AI for Work solution and AI agents built on the Kore.ai Agent Platform into Microsoft Agent 365. This approach makes agents easily deployable, discoverable, and accessible across Microsoft 365 applications, providing a seamless AI-assisted experience in Microsoft Word, Teams, Outlook, and more.

“We’re delighted to be a launch partner for Microsoft Agent 365, advancing the future of work through AI agents,” said Raj Koneru, Founder and CEO of Kore.ai. “Our agentic orchestration capabilities allow customers to bring AI into the flow of daily work, applying intelligence grounded in business data, and ensuring security and trust at every layer. By integrating our AI for Work solution within the Microsoft ecosystem, Kore.ai delivers secure, governable, and scalable agents capable of handling complex workflows and driving enterprise productivity at scale.”

Kore.ai’s integration with Microsoft Agent 365 empowers enterprises to:

  • Easily set up and manage AI agents that work alongside you in Microsoft applications.
  • Strengthen governance, compliance, and security with native support for Microsoft tools such as Entra ID, Purview, and Defender.
  • Maximize productivity and ROI by enabling AI agents to act on enterprise data within IT-defined guardrails.

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“Our collaboration with Kore.ai is accelerating the frontier workforce with next-generation agentic solutions integrated with Microsoft Agent 365 – the control plane for all agents. This supports faster innovation and helps customers stay secure, bringing agents into the same trusted environments as users with familiar infrastructure, apps, and protections,” said Nirav Shah, Corporate Vice President, Microsoft Agent 365.

As AI transitions from tools to teammates, enterprises are stepping into an era where AI agents work alongside humans as digital colleagues, autonomously taking on tasks, responsibilities, and decision-making. Kore.ai’s Agent Platform, integrated with Microsoft Agent 365, provides enterprises with the speed, control, and flexibility to orchestrate and govern this emerging digital workforce, creating a secure, intelligent, and adaptive workplace.

“The future of enterprise AI is human-led and AI-powered,” added Sharang Sharma, Vice President at Everest Group. “In the workplace, we expect to see rapid adoption of AI agents built across diverse platforms. To unlock their full potential, these agents must be intelligently orchestrated to drive seamless business operations. Agentic orchestration platforms like Kore.ai, combined with the secure and scalable infrastructure of Microsoft, will play a pivotal role in accelerating responsible enterprise AI adoption.”

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