Kore.ai’s AI for Work accelerates AI adoption across users, teams, and the entire enterprise, driving faster business outcomes and enhancing operational efficiency.

AI for Work by Kore.ai is a comprehensive platform designed to break information silos, streamline workflows, and enhance employee productivity. The solution enables organizations to leverage AI for more efficient, intelligent, and valuable operations across all levels. Early beta testing results show companies achieved 30-50% faster information retrieval, improved workflow automation, and overall higher productivity with AI for Work.

Today, knowledge workers spend a significant amount of their time—up to 30%—searching for information across fragmented systems. While point solutions may provide quick fixes, they don’t address the larger challenge: the need for a comprehensive, secure platform that seamlessly connects information sources and drives AI innovation across teams.

Prasanna Arikala, Chief Technology Officer at Kore.ai, highlights a major challenge many enterprises face today: fragmented knowledge and siloed systems. AI for Work revolutionizes this by integrating enterprise intelligence and automation into a secure, adaptable platform that evolves with an organization’s needs. Built on Kore.ai’s powerful agent platform and trusted by over 400 Fortune 2000 companies for its security, compliance, and governance, it empowers businesses to convert siloed knowledge into strategic assets. This approach accomplishes two things:

  1. It democratizes AI innovation;
  2. It redefines how work is done.

Together, these are unlocking new possibilities for seamless, AI-driven operations across the enterprise.

As AI continues to reshape the workplace, Gartner predicts that by 2028, 33% of enterprises will incorporate agentic AI into their operations, a dramatic increase from less than 1% in 2024. HR and AI leaders must be ready to embrace this transformation.

AI for Work by Kore.ai is built to help organizations bridge the gap between today’s fragmented systems and the demands of a future-ready workforce. It reimagines workplace operations by providing the tools needed to drive efficiency, intelligence, and innovation across the enterprise.

Here’s how:

Key Capabilities that Transform the Modern Workplace:

  • Secure Enterprise Search: Powered by advanced RAG (retrieval-augmented generation), this intelligent search delivers context-aware answers from authorized documents and applications. With over 100 pre-built connectors and the ability to create custom ones without coding, AI for Work provides instant ROI by enabling users to find the information they need quickly and securely.
  • Universal Orchestrator: Unlike traditional LLM-based applications or copilot tools that often struggle with complexity, AI for Work coordinates multi-step workflows across specialized AI agents. These agents can search, reason, summarize, generate content, and integrate directly with enterprise APIs, ensuring intelligent planning, real-time context sharing, and seamless task execution.
  • Enterprise Marketplace: This feature provides pre-built AI agent solutions tailored for functions like HR, IT, and Recruitment, along with a variety of templates for common business workflows—enabling teams to quickly deploy AI solutions that address specific business needs.
  • Agentic Applications (Prompt Library & Studio): Pre-built, multi-step AI workflows ensure precision and consistency. The Prompt Library and no-code tools empower HR and AI leaders to design, customize, and deploy agentic workflows across enterprise applications without needing deep technical expertise.
  • Extensible Agentic Platform: Built to integrate with different LLMs, as well as custom and third-party assistants, AI for Work gives organizations the flexibility to scale and customize AI solutions. With built-in admin controls for compliance and security, it ensures responsible AI innovation throughout the organization.

Empowering HR and AI Leaders for the Future of Work

According to Raj Koneru, CEO and Founder of Kore.ai, modern enterprises are at a critical juncture, where knowledge workers need to transition from simply managing complexity to delivering impactful outcomes. Traditional tools and workflows can no longer keep pace with the rapid rate of innovation and growing demand for efficiency. AI for Work addresses this gap by merging intelligence, accessibility, and empowerment. By integrating advanced RAG-based search, multi-agent AI automation, and a no-code AI agent platform, it not only boosts productivity but also democratizes AI innovation across the organization, fundamentally reshaping how work is done and enabling businesses to stay ahead in the future of work.

Driving Real Results with AI for Work

Enterprises that have adopted AI for Work are already seeing impressive outcomes. A U.S.-based investment bank reported 4x faster and more accurate answers from over 100,000 reports and knowledge artifacts, enabling wealth advisors to serve clients more efficiently. Additionally, a large pharmaceutical company has automated over 70% of its routine IT support tickets, driving significant operational savings.

AI for Work: A Platform for Enterprise Innovation

Yuliya Teteryuk, Customer Care Director at Autodoc, emphasizes that Generative AI is transforming every facet of work. Driven by a passion for empowering employees through technology, Autodoc partnered with Kore.ai to integrate AI into their customer and employee support operations. The results have been impressive, with a 74% first-call resolution rate and significant cost savings. This integration has not only enhanced efficiency but also improved employee satisfaction. Teteryuk highlights the simplicity, potential, and wide-reaching benefits of AI for Work, positioning it as a key driver of innovation and operational excellence within their organization.

AI for Work isn’t just another tool; it’s a platform for organizations to future-proof their workforce, enhance employee experience, and drive sustained business outcomes. As HR and AI leaders look to build more intelligent, agile workplaces, AI for Work provides the foundation for transforming how work is done in the modern enterprise.

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Conclusion:

AI for Work by Kore.ai is more than just a technological solution—it’s a catalyst for driving transformative change within organizations. By empowering employees with AI tools that streamline workflows, enhance decision-making, and improve productivity, companies like Autodoc are already seeing significant, measurable benefits. As AI continues to reshape the workplace, platforms like AI for Work are proving essential in helping enterprises stay competitive, agile, and future-ready. For HR and AI leaders, adopting such innovative solutions will elevate employee experience and ensure long-term business success in an increasingly AI-driven world.

Source: Kore.ai

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