Hitachi Vantara, Ltd. the data storage, infrastructure, and hybrid cloud management subsidiary of Hitachi, Ltd. announced that it has been ranked number one in the Storage category in the Nikkei Computer Customer Satisfaction Survey 2024-2025, released on August 29, 2024, by Nikkei Business Publications, Inc. In this survey, four of the five evaluation items were highly rated: “performance/function,” “reliability,” “operability/manageability,” and “support.”
Hitachi Vantara provides highly reliable data infrastructure in hybrid cloud environments by leveraging its storage technologies and engineering expertise developed over many years. In cooperation with Hitachi Group companies and partners, we are working to increase customer contact points, addressing issues collaboratively, and striving to improve the performance, functionality, and support of our storage products.
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Specifically, Hitachi Vantara launched Virtual Storage Platform One Block appliance, a new product of the Hitachi Virtual Storage Platform One portfolio, on May 30, 2024. This product has a brand-new architecture to achieve high reliability, efficiency, and environmental friendliness, while also improving ease of use and addressing customer challenges.
“Being ranked number one in the storage category is a testament to the innovation that we’ve built into our offerings, as well as the strong relationships we have built with our customers and partners,” said Octavian Tanase, chief product officer, Hitachi Vantara. “Through our deep domain expertise, and coupled with Hitachi’s industrial AI resources, we have established ourselves as the data foundation for innovation, driving customer outcomes by leveraging our collective strengths in generative AI and hybrid cloud.”
Encouraged by these results, Hitachi Vantara will continue to contribute to the growth of our customers’ businesses by providing high-quality, highly reliable products and extensive support.
For details of the survey results, please refer to the following URL or the September 5, 2024, issue of Nikkei Computer.
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Survey Summary
The Customer Satisfaction Survey assesses computer-using companies’ satisfaction with IT vendors that provide system development, operation services, and hardware/software products, such as PC servers and ERP. The survey was planned and conducted by Nikkei Computer, a comprehensive IT magazine published by Nikkei BP. The survey and tabulation were conducted by Nikkei BP Consulting.
The survey targeted the information systems departments of 12,122 companies, groups, and organizations nationwide. Questionnaires were mailed to information system department managers at companies listed on stock exchanges nationwide, including emerging markets, unlisted companies with annual sales of 20 billion yen or more, and local governments (prefectures, cities, wards, and towns), excluding government offices (central government offices) and villages.
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Source – Hitachi Newsroom
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