Grokstream, a burgeoning global player in the AIOps landscape, announced it has been recognized as a Representative Vendor in Gartner, Inc.’s inaugural Market Guide for Event Intelligence Solutions (EIS). In addition, Grokstream is also named as a Representative Vendor in Gartner’s Market Guide for AI Offerings in Communications Service Provider (CSP) Network Operations, which we believe underscores its role in transforming service assurance with AI-driven noise reduction, incident prediction, automation, and AI automation pipelines.
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“In our opinion, being recognized in both Gartner Market Guides affirms what we at Grokstream have always believed—AI must go beyond traditional automation to drive real operational transformation,” said Josh Kindiger, President of Grokstream. “Instead of merely reacting to problems, AI should anticipate and proactively resolve them. Our Cognitive AI Learning technology is purpose-built for incident prevention and adaptive, AI-driven incident response that evolves alongside our customers’ environments. To us, this recognition underscores our commitment to delivering disruptive and forward-thinking AI solutions that enhance efficiency, resilience, and the future of IT and network operations.”
“To us, this recognition underscores our commitment to delivering disruptive and forward-thinking AI solutions that enhance efficiency, resilience, and the future of IT and network operations.” — Josh Kindiger, President, Grokstream
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According to Gartner, “event intelligence solutions (EIS—formerly referred to as AIOps platforms—apply AI to augment, accelerate, and automate responses to signals detected from digital services.” Gartner states: “EISs (formerly AIOps platforms) are primarily targeted at IT operations teams or the network operations center (NOC), as they attempt to optimize their response to events and alerts from a portfolio of monitoring and observability tools.”
Meanwhile, Gartner defines “the market of artificial intelligence (AI) in communications service provider (CSP) network operations as commercial off-the-shelf (COTS) products with offerings in the form of capabilities embedded in CSP-specific operational technology (OT) applications or industry-agnostic horizontal applications. These products enable AI/machine learning (ML)-based network operations in CSPs.”
“These solutions enable CSPs to harness AI for advanced network operations, making Grokstream’s recognition in this space a testament to our growing impact across both enterprise IT and telecommunications sectors,” said Kindiger.
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Source – PR Newswire
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