The Town of Dover has taken a significant step to enhance public safety by partnering with Claro to implement advanced AI-driven surveillance technology across its municipal buildings. This forward-thinking initiative not only improves security but also boosts operational efficiency, positioning Dover as a model for smart city innovation.
Through Claro’s expertise, the town successfully integrated AI Video Analytics capabilities such as visible weapons detection and facial recognition into its existing camera infrastructure. This approach allowed Dover to avoid the high costs and disruption typically associated with a complete system overhaul.
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“As a small municipality, we don’t have the budget for constant law enforcement presence,” said Mayor James Dodd. “Claro gave us the ability to enhance safety with cutting-edge technology that works with what we already have.”
A scalable solution for evolving needs
From municipal offices and the public library to the fire and police departments, the integrated system addresses a wide spectrum of public safety concerns. Specifically, the AI tools help with:
- Active shooter preparedness
- Crime deterrence and investigation support
- Illegal dumping detection
- Traffic and crowd monitoring
Moreover, the town plans to expand AI Video Analytics deployment throughout its business district and other high-traffic community zones, ensuring long-term coverage and adaptability as public safety needs evolve.
Leading through collaboration
Councilman Sergio Rodriguez, a key driver of the initiative, highlighted how public-private partnerships can create impactful solutions.
“Claro wasn’t just selling a product,” Rodriguez said. “They listened to our needs and delivered solutions that worked for the Town of Dover.”
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He also emphasized that smart technologies like AI will play a crucial role in the next generation of civic leadership. By supporting day-to-day operations, AI enables the town to manage risks more efficiently and safeguard residents without overextending resources.
A trusted technology partner
Claro, a recognized leader in cybersecurity and managed IT services, provided Dover with both innovative surveillance tools and exceptional service. Town officials praised the company’s rapid response times, technical expertise, and community-focused approach.
“Your product is only as good as the service behind it,” Mayor Dodd said. “Claro delivers on both fronts.”
By combining AI innovation with dedicated support, the Town of Dover has set a new standard for municipal safety solutions, proving that smart technology can create safer, more efficient communities.
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