CrowdStrike  and Salesforce, the world’s leading AI CRM, have announced a strategic partnership designed to strengthen the security of AI agents and applications developed on Agentforce and the Salesforce Platform. By integrating CrowdStrike Falcon Shield with Salesforce Security Center, both companies aim to give Salesforce administrators and security professionals greater visibility, compliance support, and advanced protection for critical workflows. This collaboration not only simplifies operations but also unites business and security teams on a shared foundation of trust in the era of agentic AI.

Through this partnership, customers can also access CrowdStrike’s agentic security analyst, Charlotte AI, directly via Agentforce for Security. Teams will be able to collaborate with Charlotte AI in Slack, where the AI can flag potential threats and recommend responses in natural conversations just as a human colleague would.

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As more AI agents enter the workforce, security leaders face the challenge of monitoring their actions, tracing them back to their human creators, and ensuring that they do not become over-privileged or compromised. CrowdStrike and Salesforce are directly addressing this challenge by delivering the transparency and control required to secure the next generation of AI-driven business.

“Adversaries are already targeting AI agents and applications with identity-based attacks. Together with Salesforce, we’re extending the power of the Falcon platform to protect mission-critical workflows and secure the next generation of AI-powered business,” said Daniel Bernard, chief business officer at CrowdStrike. “By integrating Falcon Shield into Salesforce Security Center and bringing Charlotte AI into Agentforce, business and security teams gain a unified view of risk and response – protecting today’s operations while enabling tomorrow’s AI-driven enterprise.”

Brian Landsman, CEO of AppExchange and Global Partnerships at Salesforce, emphasized the importance of this collaboration, stating, “A key to unlocking the full potential of agentic AI lies in the ability to secure it. Our partnership with CrowdStrike ensures that our customers can build their agentic enterprises on Salesforce while maintaining the highest standards of security and compliance.”

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The integration of Falcon Shield and Salesforce Security Center brings multiple benefits:

  • Visibility and Accountability: Security teams can trace agents to their human creators, ensuring clear accountability and privilege governance.
  • Proactive Risk Detection: Real-time detection of misconfigurations, overprivileged agents, and unusual behavior inside Salesforce.
  • Automated Threat Containment: Falcon Fusion enables automated responses, such as blocking risky access or disabling compromised agents.
  • Unified AI Agent Protection: Falcon Shield works with Falcon Next-Gen Identity Security and Falcon Cloud Security to deliver complete protection for Agentforce agents and applications.

Additionally, the integration of Charlotte AI into Slack accelerates security response. Teams can instantly create incident channels, query Charlotte AI in plain language for threat details, and even remediate issues in real time such as isolating compromised devices all without leaving Slack.

By combining their strengths, CrowdStrike and Salesforce empower organizations to embrace AI securely while preparing for future innovations. This partnership sets a new standard for securing mission-critical workflows in the age of AI.

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