Cleo, the global leader in supply chain orchestration solutions through its Cleo Integration Cloud (CIC) platform, has announced a strategic partnership with CloneOps.ai, a leading provider of AI-powered virtual agents designed specifically for high-volume phone operations. This collaboration aims to introduce intelligent voice automation to logistics and transportation companies, enabling faster, more accurate, and continuous communication throughout the supply chain.
CloneOps.ai, established by experienced logistics professionals, is reshaping how businesses handle inbound and outbound calls. Its AI-driven voice agents integrate seamlessly into existing workflows, automating repetitive tasks and optimizing call flows to enhance customer engagement and operational efficiency. With multi-channel capabilities including voice, email, and SMS, CloneOps.ai offers scalable communication solutions that align perfectly with Cleo’s mission to orchestrate supply chain ecosystems through B2B integration and automation.
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“We’re thrilled to partner with Cleo,” said Alan Alberto, VP of Operations and Partnerships at CloneOps.ai. “Our shared vision for automation and customer-centric innovation makes this a natural fit. Together, we’re enabling Cleo customers to resolve missed transactions and other disruptions in real time, without human intervention, by leveraging AI voice agents that can call, gather resolutions, and update systems automatically.”
The partnership will concentrate on a go-to-market strategy that integrates CloneOps.ai’s voice automation technology with Cleo’s supply chain orchestration solutions, including the CIC platform, Cleo Network, and industry-specific vertical solutions for logistics and transportation. By combining forces, Cleo and CloneOps.ai aim to empower joint customers to respond faster and more intelligently to unexpected or disruptive supply chain events, reducing downtime, improving service levels, and fostering stronger business relationships.
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“Cleo’s supply chain orchestration solutions are focused on leveraging today’s agentic AI capabilities to continuously improve automation,” said Mahesh Rajasekharan, President and CEO of Cleo. “By teaming up with CloneOps.ai, we’re bringing the voice channel into the realm of supply chain orchestration, giving our customers faster, more immediate, and far more powerful ways to automate and control day-to-day business interactions and keep their operations moving.”
This collaboration marks a significant step in the evolution of AI-driven supply chain solutions, demonstrating how intelligent automation can transform communication, streamline operations, and drive measurable value for logistics and transportation enterprises worldwide.
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