Agora, a global leader in real-time engagement and conversational AI, has expanded its support for OpenAI’s Realtime API, which is now generally available. By integrating this advanced API, Agora introduced powerful new features such as automated greetings, mixed-modality interaction, and selective attention locking, all aimed at delivering more natural conversations between users and AI agents.

This development marks another milestone in Agora’s ongoing collaboration with OpenAI. The Realtime API is the first step in bringing a powerful, multimodal AI directly into the Agora platform making it easier than ever to build smart, interactive experiences in real time With the Conversational AI Engine upgrade, Agora now offers a robust suite of features, including:. As a result, developers can now build AI agents that feel more responsive, human-like, and interactive, while also reducing development complexity.

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Highlighting the significance of this launch, Tony Zhao, CEO of Agora, said, “Real-time multimodal interaction is the missing piece for AI agents to feel truly human. By integrating OpenAI’s Realtime API into our Conversational AI Engine, we’re giving developers the tools to build experiences that are faster, smarter, and more natural than ever before.”

With the Conversational AI Engine upgrade, Agora now offers smarter, faster, and more natural real-time features, including:

  • Automated Greetings: Creating instant session awareness with a natural onboarding experience.
  • Talk or type users can switch effortlessly between voice and text in the same session.
  • Flexible Turn-Detection Options: Giving developers precise control over dialogue flow and turn-taking.
  • Stay clear and focused our Selective Attention Locking technology filters out background noise so only what matters gets through.

Furthermore, developers benefit from streamlined integration of the Realtime API, faster application development, and new multimodal use cases. By combining OpenAI’s real-time language models with Agora’s global real-time network infrastructure (SDRTN) and specialized developer toolkit, teams can significantly reduce time to market and deliver superior AI-driven engagement.

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Already, startups like Carbon Origins are adopting this technology. The robotics company is leveraging Agora’s integration with OpenAI’s Realtime API to enhance hands-free operations of heavy equipment. Amogha Krishna Srirangarajan, CEO and Founder of Carbon Origins, stated, “The combination of OpenAI’s Realtime API and Agora’s conversational AI technology enable hands-free control of our autonomous robot fleet. The technology powers the automation of complex checklists and system operations in our Constellation AI solution, allowing operators to focus on strategic tasks and orchestration instead of manual execution.”

With this integration, Agora reinforces its position as a frontrunner in conversational AI, real-time engagement, and multimodal agent development. Its solutions are already finding applications in diverse industries such as customer support, education, gaming, and fan engagement, paving the way for more interactive and intelligent digital experiences.

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