Cohesity, a leader in AI-powered data security, has joined forces with ServiceNow, the AI control tower for business reinvention, to introduce a strategic partnership focused on strengthening AI agent resilience. Through this collaboration, both companies aim to help organizations build, manage, and protect autonomous AI agents and enterprise data with greater reliability and security.

As more enterprises move beyond AI experimentation and begin deploying autonomous agents to handle mission-critical business operations, the importance of resilience has grown significantly. Organizations are no longer only focused on developing intelligent AI agents; instead, they must also ensure that these agents can operate safely and recover quickly if disruptions occur. In particular, enterprises need reliable systems that can restore data that may have been deleted or altered by compromised or malfunctioning AI agents.

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“Organizations deploying AI agents can’t afford to treat resilience as an afterthought,” said Sanjay Poonen, CEO and president of Cohesity. “Cohesity brings the same immutable, point-in-time recovery that enterprises rely on for critical data, now applied to the AI agents driving their operations. Together with ServiceNow, we’re making AI agents trustworthy by design.”

To address these challenges, ServiceNow provides a robust environment where organizations can develop, register, and orchestrate AI agents across enterprise systems. The platform offers governance, visibility, and security features designed for large-scale operations. Meanwhile, Cohesity plays a complementary role by protecting and restoring the data that AI agents access. When disruptions or security incidents occur, Cohesity enables enterprises to quickly return to a verified baseline, ensuring continuity of operations.

“Trust is the ultimate human currency in the era of AI it is built through governance across agentic workflows. I’m excited to team up with Cohesity to raise the bar for responsible AI at scale,” said Bill McDermott, ServiceNow chairman and CEO. “The smarter AI agents become, the more they require a control tower to orchestrate their work across systems with audit-grade proof at every step. Cohesity adds a critical recovery and resilience layer that, combined with the ServiceNow AI Platform, makes agentic AI trustworthy by design.”

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Resilience Becomes Critical for Enterprise AI

Across industries, enterprises are increasingly relying on AI agents to automate complex operational tasks. These agents can independently resolve IT incidents, streamline workflows, and manage time-intensive processes. Moreover, they interact directly with essential enterprise systems, updating records, triggering automated actions, and modifying configurations across different departments.

However, this growing level of autonomy also introduces new risks. For instance, corrupted data, incorrect configurations, or malicious prompt injections may cause AI agents to behave unpredictably. Simply disabling the affected agent does not fully resolve the problem. Organizations must also restore the impacted systems and data to a trusted state to prevent long-term disruptions.

Through their partnership, ServiceNow and Cohesity aim to deliver a comprehensive resilience framework across the entire AI lifecycle. Businesses can build and manage AI agents within the ServiceNow AI Platform, while the Cohesity Data Cloud safeguards the underlying data systems. As a result, enterprises can quickly restore data to a verified point-in-time state without needing manual reconstruction or lengthy downtime.

Ultimately, as AI agents take on more complex and business-critical roles, resilience has become a fundamental requirement rather than an optional feature. By combining ServiceNow’s governance and orchestration capabilities with Cohesity’s data recovery technology, the partnership sets a new benchmark for responsible AI deployment at scale. In this model, every AI agent operates under strict governance, every action remains auditable, and every disruption has a clear and rapid recovery path.

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