SoundHound AI, Inc., a global leader in voice and conversational artificial intelligence, has announced a strategic partnership with Bridgepointe Technologies, a leading national technology advisory and consulting firm. Through this collaboration, SoundHound aims to extend the reach of its enterprise-grade AI solutions to Bridgepointe’s extensive customer network, accelerating adoption across multiple industries. Notably, the partnership will focus on delivering SoundHound’s advanced Amelia 7 AI agent platform and its AI-powered Autonomics platform to organizations seeking measurable business outcomes from AI.
Bridgepointe Technologies serves as a trusted advisor to more than 12,000 companies, including well-known brands such as Marriott, Dunkin’, and Toyota. By combining deep industry knowledge with in-house engineering expertise and access to top-tier technology providers, Bridgepointe helps enterprises fast-track critical IT initiatives while also driving significant cost efficiencies. As a result, the firm plays a pivotal role in guiding organizations through complex technology transformations.
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Through this partnership, Bridgepointe’s broad team of seasoned advisors, consultants, and engineers will actively support businesses in strategically implementing autonomous AI tools. Rather than treating AI as a standalone innovation, the collaboration emphasizes thoughtful deployment that aligns with business goals. Consequently, enterprises can move beyond experimentation and achieve real operational value from AI-driven solutions.
SoundHound’s enterprise AI technology supports a wide range of customer and employee interactions. For example, its solutions can manage task execution, retrieve information, process transactions, and handle complex workflows with minimal human intervention. This versatility enables organizations to improve efficiency while also enhancing customer and employee experiences.
“The demand for enterprise-ready AI is growing rapidly, and our clients are looking for solutions that deliver measurable impact,” said Scott Kinka, Chief Strategy Officer at Bridgepointe Technologies. “By partnering with SoundHound, we can provide our clients with access to Amelia 7 and the Autonomics platform, empowering them to streamline operations, enhance customer experiences, and confidently embrace next-generation conversational AI and IT automation.”
Similarly, SoundHound emphasizes that enterprises want tangible returns from AI investments. “Enterprise leaders aren’t just looking for AI just to say they’ve implemented it. They’re looking for solutions that integrate seamlessly and deliver measurable ROI fast,” said Steve Plunkett, Vice President, Global Partnerships and Channel Sales, SoundHound AI. “By partnering with Bridgepointe Technologies, we open up a crucial channel for implementation. Their advisory expertise ensures that our cutting-edge platforms, like Amelia 7 and Autonomics, don’t just get adopted, but are strategically deployed to solve the most complex customer experience and IT challenges.”
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At the center of this partnership is the Amelia 7 platform, which enables organizations to handle complex, multi-step user queries with ease. By orchestrating multiple AI agents, Amelia 7 can answer questions, execute transactions, and resolve issues through text or voice, all without human intervention. Moreover, its best-in-class automatic speech recognition allows users to interact naturally, simply by speaking as they would to another person. The platform’s Agentic+ approach blends generative AI, multi-agent orchestration, deterministic models, and human-in-the-loop processes to deliver optimal outcomes.
In addition, SoundHound’s Autonomics platform modernizes traditional IT monitoring by transforming it into a self-healing system. The platform automatically detects, diagnoses, and resolves issues while providing end-to-end automation through a single interface. Unlike conventional tools, Autonomics also explains why issues occur, enabling faster resolution and turning existing IT environments into intelligent, digital-first systems.
Together, SoundHound AI and Bridgepointe Technologies are positioning enterprises to confidently adopt scalable, autonomous AI solutions that drive efficiency, resilience, and long-term business value.
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