PayPal Inc. has unveiled its new agentic commerce services, a comprehensive suite of AI-powered solutions designed to help merchants attract more customers and future-proof their businesses in the fast-evolving era of intelligent commerce. Built on PayPal’s trusted infrastructure spanning payments, identity verification, and buyer protection the suite introduces the first generation of commerce tools crafted for the emerging world of AI-driven shopping.

At the heart of PayPal’s agentic commerce services are two initial offerings: an agentic payment solution and a catalog and order management system. Together, these tools enable merchants to connect product data, inventory, and fulfillment seamlessly with AI-powered discovery and checkout experiences.

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Notably, PayPal is taking an open approach with these innovations. The company has designed its ecosystem to support multiple leading payment protocols and AI platforms, allowing merchants to integrate effortlessly across diverse AI environments through a single connection. This flexibility marks just the beginning of PayPal’s broader mission to unite its wallets, risk management, identity verification, and buyer protection capabilities under a global framework for secure AI commerce.

As part of this launch, PayPal is introducing Agent Ready, a next-generation payment solution that instantly allows millions of existing PayPal merchants to accept payments on AI-driven surfaces. From conversational AI assistants to browser-automated experiences, Agent Ready delivers built-in fraud detection, buyer protection, and dispute resolution without requiring any extra technical work. This tool also enhances merchant discoverability while maintaining flexibility in payments through PayPal’s latest checkout technologies.

Alongside Agent Ready, PayPal is rolling out Store Sync, a new capability that makes any merchant’s product catalog discoverable within major AI shopping channels. Store Sync will also integrate smoothly with existing fulfillment systems, offering benefits such as:

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  • Rapid integration: Merchants can quickly make their products purchasable through partnerships with Wix, Cymbio, Commerce (BigCommerce & Feedonomics), and Shopware.
  • Higher product visibility: AI-driven discovery enables merchants to reach customers through intent-based shopping experiences instead of traditional search or browsing.
  • Control and insights: Merchants retain their brand visibility, customer communications, and data ownership for every AI-initiated transaction.
  • Broader reach: One PayPal integration connects merchants across multiple AI platforms, including Perplexity and PayPal’s in-app shopping agent, currently in testing.

“AI is driving the next wave of innovation in how payments are made and managed,” said Michelle Gill, GM of Small Business and Financial Services at PayPal. “Our agentic commerce services support leading payments protocols and AI platforms, directly connecting PayPal merchants to millions of consumers who are now using agent platforms for their day-to-day shopping needs.”

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