Avetta, a leading provider of supply chain risk management (SCRM) software, announced a major expansion of AI-powered features across its Avetta One platform and related solutions. These enhancements aim to streamline supplier workflows, enhance client decision-making, and deliver faster, smarter customer support experiences.
This announcement builds on Avetta’s growing portfolio of AI-driven innovations, including AskAva, the industry’s first generative AI risk assistant. AskAva provides instant, context-aware answers to compliance and safety questions, guides users through complex processes, and delivers actionable insights. Additionally, Avetta leverages AI to accelerate organizational governance processes, such as customer safety audits, reducing audit completion time by 28% while improving accuracy and consistency.
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“We continue to embed AI throughout our solution,” said Arshad Matin, CEO at Avetta. “AI is shifting readiness from reactive defense to proactive growth. By equipping both clients as well as suppliers on our platform with predictive insights, automation and enhanced collaboration, we’re positioning suppliers as true drivers of resilience and competitiveness across industries. This is how AI delivers greater value for our customers empowering them to go beyond compliance and together create safer, more sustainable and more secure supply chains.”
The new features announced focus on efficiency at scale, helping customers move beyond repetitive tasks to higher-value oversight that drives quality, accelerates operations, and ensures consistent, scalable performance.
“These enhancements reflect Avetta’s strategy to apply AI in ways that positively impact real-world operations and outcomes,” said Dawn Andre, Chief Product Officer at Avetta. “They enable customers to save time, make smarter decisions and get the support they need quicker and more intuitively than ever before.”
AI-Powered Supplier Answer Prompts
Avetta One now uses AI to detect when suppliers answer questions similar to past inquiries and suggests relevant responses. This reduces duplicate effort, shortens form completion time, and improves consistency, allowing suppliers to focus on core business operations and client relationships.
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AI-Powered Analytics Search
Clients can now leverage natural language search prompts to access precise data within Avetta One. This enhancement reduces time and effort in monitoring supplier performance, assessing risk exposure, and making informed, timely decisions.
AI-Powered Chat Support
A conversational AI agent allows customers to ask nuanced questions and receive fast, accurate, human-like answers without browsing help articles or waiting for live support. Suppliers experience quicker issue resolution, while clients gain faster access to platform guidance, streamlining supplier management and workflows.
“Avetta’s AI-powered tools don’t just speed up processes, they help organizations anticipate challenges, act with confidence and strengthen resilience with less effort,” said Paul Leonard, enterprise safety expert and Principal at SinoCelt. “By reducing repetitive work, improving accuracy and making support more intuitive, I believe these new innovations will free Avetta customers to focus more on what really matters protecting people, strengthening relationships and building sustainable supply chains.”
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