Workato, a recognized leader in agentic orchestration, has officially launched a fleet of production-grade Genies AI agents engineered to transform core business functions at scale. Unlike experimental prototypes, these Genies are fully operational, delivering measurable business outcomes while integrating seamlessly into critical workflows. Workato made the announcement at WOW 2025, bringing the agentic enterprise to life for customers and partners.

Redefining AI for the Enterprise

Built on the Workato ONE platform and deployed through Workato GO, the Genies represent a significant leap in enterprise AI adoption. These prebuilt agents are designed to handle high-impact tasks across key functions, such as CPQ in Sales or onboarding in HR. With their ability to integrate securely into enterprise systems and adapt to organizational needs, Workato positions Genies as more than copilots they function as coworkers.

AI Authority Trend: Workato Launches AI Research Lab to Drive Autonomous Enterprise Agent Innovation

“The enterprise has been stuck in pilot mode, tinkering with copilots and waiting for AI to mature,” said Vijay Tella, co-founder and CEO of Workato. “That era is over. Workato Genies are built to deliver results. They act as true coworkers, operating at scale across the business and driving measurable impact today.”

Genies in Action

Workato has already replaced more than 100 internal workflows with Genies, demonstrating their effectiveness across multiple departments. Each Genie comes embedded with KPIs, enterprise context, and governance, ensuring results with accountability.

  • Sales Genies: Accelerate quoting, optimize revenue operations, and help sellers close deals faster.
  • Support Genies: Resolve tickets quickly, deflect repetitive issues, and improve customer satisfaction.
  • IT Genies help automate service requests, remove unnecessary friction, and predict recurring issues before they turn into disruptions.
  • Marketing & SDR Genies: Enhance forecasting, personalize outreach, and deliver sales-ready content with sharper insights.
  • Customer Experience Genies: Strengthen engagement, streamline onboarding, and provide tailored support.
  • HR & Recruiting Genies: “Speed up hiring, make onboarding seamless, and create a smoother employee experience.
  • Security Genies: “Stay compliant, spot risks early, and simplify audits without all the manual work.

“These Genies operate with a clear purpose,” noted Bhagat Nainani, Chief Product Officer at Workato. “They take on real work, run at enterprise scale, and deliver measurable results across critical functions.”

AI Authority Trend: Workato’s AgentX Apps Now Available in the New AWS Marketplace

A Secure and Scalable Framework

To support enterprise-wide deployment, Workato has equipped each Genie with deep integration capabilities, human-in-the-loop oversight, and predefined governance policies. Using Workato GO, leaders maintain unified visibility and control across all agents. Moreover, customer data remains encrypted with hourly rotating keys, reinforcing security and compliance.

Moving Beyond Pilots

The launch of Workato Genies reflects a broader industry shift from experimental AI pilots to agentic systems delivering real business value. With this release, Workato emphasizes that enterprises no longer need to wait for AI to mature they can adopt intelligent agents now.

“The future belongs to agentic enterprises,” Tella emphasized. “Every person, in every role, is empowered by agents to operate at an elite level. That’s the standard we’re setting.”

AI Authority Trend: Workato Unveils Workato One, Merging AI and Orchestration for Enterprise Agents

To share your insights, please write to us at sudipto@intentamplify.com