C3 AI, a leader in Enterprise AI application software, has joined forces with Eletrobras, Latin America’s largest power and utility provider, to expand the use of C3 AI Grid Intelligence. This strategic collaboration will strengthen real-time fault monitoring and resolution across all Eletrobras operations centers.
Following a successful pilot in 2024, where the solution was deployed across 10 substations, Eletrobras has now decided to roll out the platform across its entire transmission network as part of its Eletro.ia program. Alongside this, the company is adopting C3 Generative AI to streamline operational reporting, enabling operators to shift their focus from routine tasks to more high-value initiatives.
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Powered by the C3 Agentic AI Platform, C3 AI Grid Intelligence equips operators with real-time insights, accelerates fault detection and resolution, and enhances both grid stability and compliance.
Lucas Pinz, Director of Innovation and Technology at Eletrobras, explained the broader vision: “In 2024, Eletrobras launched a program called Eletro.ia with the goal of applying AI at scale across the entire company. Through this program, Eletrobras is leveraging cutting-edge AI and data solutions to unlock efficiencies across our network and better serve our customers throughout Brazil.”
Similarly, Pablo Flores, Executive Manager of Protection, Automation, and Control of Operation Systems at Eletrobras, emphasized the operational benefits: “C3 AI’s ability to support a real-time operations center with an operations-ready platform and end-user focused solutions was core to our decision to partner with C3 AI. Eletrobras is modernizing critical network monitoring processes, allowing us to effectively and quickly respond to incidents to ensure grid stability and availability.”
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From C3 AI’s perspective, this partnership reflects its global ambitions. Thomas M. Siebel, Chairman and CEO of C3 AI, stated: “Global energy expansion and resilience remains a primary company focus for C3 AI. Our work with Eletrobras reinforces C3 AI’s position as the trusted Enterprise AI provider for critical infrastructure and highlights the power of our platform in delivering operational transformation across the global energy sector.”
As global energy grids face growing demand and volatility, Eletrobras is proving how AI can strengthen resilience and reliability at scale. For example, in the case of outages, C3 AI Grid Intelligence rapidly identifies alarms and clusters of faults, determines the affected substations and equipment, and triggers decision-making intelligence to resolve the issue in under 10 seconds a dramatic improvement from the previous response time of several minutes or even hours.
Through this expansion, Eletrobras is setting a benchmark for how AI-driven intelligence can transform energy infrastructure and ensure a smarter, more reliable power future for Brazil.
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