Renewed collaboration will see Cognizant provide support across IT services with the aim of reducing overall costs and significantly improving the user experience
Cognizant announced the extension of its agreement with Etex, a global leader in sustainable building materials and lightweight construction. The five-year collaboration will involve implementing specific GenAI and chatbot solutions to enhance user experience and automate tasks, ensuring stable and optimized delivery.
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The use of AI and automation will help support a range of IT services including applications, workplace collaboration, network security, hosting and service delivery, and data with the aim of reducing costs across the business.
“We are thrilled to continue working with Cognizant,” said Dirk Altgassen, Chief Data & Information Officer (CDIO) at Etex. “By using their cutting-edge AI and automation solutions, we can tackle tough market conditions, cut costs, and improve our adaptability and efficiency. Cognizant’s proven dedication and high standards make them a valuable partner for Etex as we continue to create safe, sustainable, and beautiful buildings for our customers.”
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“We are delighted to continue our collaboration with Etex,” said Geert Lejon, Country Head, Belgium & Luxembourg at Cognizant. “Our expertise in AI and automation will enable us to support Etex in overcoming cost pressures and navigating the dynamic market landscape. Our agile delivery model helps ensure we are positioned to scale up swiftly. Working with Etex has been a rewarding experience, and we look forward to achieving even greater success together.”
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Source – PR Newswire
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